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Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

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Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
I am very pleased to have my car insurance with Churchill .
Helpful Report
(Car Insurance) - Posted 10 years ago
This company is very good in every fields. I completely satisfied . thanks .
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(Car Insurance) - Posted 10 years ago
recovery claims where slow and very rude employes on the other end of phone,and unless you kept on at them you got nothing from them, took me nearly 7months and countless phone calls to get my £200 excess back from them, very poor customer service, will not be renewing policy with them
Helpful Report
(Car Insurance) - Posted 10 years ago
Easy and efficient with no problems.
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(Car Insurance) - Posted 10 years ago
Easy to use, only problem I had was that I couldn't print the documents as my printer was broken, telephoned and explained this to the lady on the phone who was very helpful and arranged to have the documents sent to me by post. All in all a very good experience and I would recommend Churchill.
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(Home Insurance) - Posted 10 years ago
I went online to "Go Compare" and was given a list of quotes from different insurance companies I then phoned Churchill about the difference in their quote and the lowest on the list from "Go Compare", the Churchill advisor replied "We will match any online quote" I was happy with the way Churchill operate so renewed my policy.
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(Car Insurance) - Posted 10 years ago
It was very easy and quick
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(Car Insurance) - Posted 10 years ago
good value for money as you get break down cover too
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(Car Insurance) - Posted 10 years ago
No problems.
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(Home Insurance) - Posted 10 years ago
Have a very good Customer Service interface in comparison to many!
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(Home Insurance) - Posted 10 years ago
Excellent service always.
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(Car Insurance) - Posted 10 years ago
I have had home insurance for 41 years, and up to now have only ever made one claim, and at the time I thought I had cover to cover a break-into my home, but alas it didn't it covered items that were taken but did not cover to cost of damage to the patio door, I found this was a flaw so after being with them for 38 years I CHANGED to Churchill's last year. Also after I had paid an excess of £250 for the claim I only received £128.00 to cover items that were taken so what was the sense of having the cover
Helpful Report
(Home Insurance) - Posted 10 years ago
Churchill were brilliant with communication, cost, and quality of service. I would highly recommend them as an insurance company. If the quote is good next time I will deal with as long as there is no hyke involved.
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(Car Insurance) - Posted 10 years ago
excellent service and value for money.
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(Car Insurance) - Posted 10 years ago
Everything ran smoothly and the price was very competitive indeed. Great work Churchill!
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(Car Insurance) - Posted 10 years ago
Excellent price and very good customer service.
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(Car Insurance) - Posted 10 years ago
Easy Peasy great value hope it's same this year
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(Car Insurance) - Posted 10 years ago
failed to respond to a complaint in an appropriate way.
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(Car Insurance) - Posted 10 years ago
Excellent cover at a reasonable premium. Hope to renew with Churchill
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(Home Insurance) - Posted 10 years ago
Would be better if they send my insurance policy through the post
Helpful Report
(Car Insurance) - Posted 10 years ago
Churchill is rated 3.6 based on 1,360 reviews