Churchill Reviews

Name: Churchill
Rating: 3.66

3.7 Rating 1,351 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have a very good Customer Service interface in comparison to many!”

Helpful Report

(Home Insurance) - Posted 10 years ago

“Excellent service always.”

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(Car Insurance) - Posted 10 years ago

“I have had home insurance for 41 years, and up to now have only ever made one claim, and at the time I thought I had cover to cover a break-into my home, but alas it didn't it covered items that were taken but did not cover to cost of damage to the patio door, I found this was a flaw so after being with them for 38 years I CHANGED to Churchill's last year. Also after I had paid an excess of £250 for the claim I only received £128.00 to cover items that were taken so what was the sense of having the cover”

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(Home Insurance) - Posted 10 years ago

“Churchill were brilliant with communication, cost, and quality of service. I would highly recommend them as an insurance company. If the quote is good next time I will deal with as long as there is no hyke involved.”

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(Car Insurance) - Posted 10 years ago

“excellent service and value for money.”

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(Car Insurance) - Posted 10 years ago

“Everything ran smoothly and the price was very competitive indeed. Great work Churchill!”

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(Car Insurance) - Posted 10 years ago

“Excellent price and very good customer service.”

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(Car Insurance) - Posted 10 years ago

“Easy Peasy great value hope it's same this year”

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(Car Insurance) - Posted 10 years ago

“failed to respond to a complaint in an appropriate way.”

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(Car Insurance) - Posted 10 years ago

“Excellent cover at a reasonable premium. Hope to renew with Churchill”

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(Home Insurance) - Posted 10 years ago

“Would be better if they send my insurance policy through the post”

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(Car Insurance) - Posted 10 years ago

“Good clear information from man on the telephone”

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(Home Insurance) - Posted 10 years ago

“This is the first year I have been insured with Churchill and my experience with them to date has been very positive.”

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(Car Insurance) - Posted 10 years ago

“Very poor service when I made my claim for my car accident in June 2014, my car was right off, no fault of mine. My claim still not settled by the legal team. I am now out of pocket. I have not heard anything since last 3 months.”

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(Car Insurance) - Posted 10 years ago

“i am happy with churchhill is brillaint i used with church 1year now all staff is brillaint i give u 5 star all :) :)”

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(Car Insurance) - Posted 10 years ago

“Found it easy to arrange and was much cheaper than my previous one who I had been with for a long time.”

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(Home Insurance) - Posted 10 years ago

“No problems, insure both my cars with Churchill also.”

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(Home Insurance) - Posted 10 years ago

“purchased a new car 6months into my policy very easy changeover very pleasedand easy to do.”

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(Car Insurance) - Posted 10 years ago

“Churchill's staff were very helpful with all information regarding my policy.”

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(Car Insurance) - Posted 10 years ago

“Very easy to get my insurance sorted out at the right pice and the right cover would recommend Thank you Churchill.”

Helpful Report

(Car Insurance) - Posted 10 years ago

Churchill is rated 3.7 based on 1,351 reviews