Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to deal with.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Had a very stressful morning ringing around for quotes on renewing my car insurance. I spoke to three different staff over the phone, and all were very friendly and helpful. I was offered advice on how to get the best quote for me and was helped on getting the cost as low as possible. Very pleased and impressed, thanks to the lovely three I spoke to!”

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Posted 8 years ago

“Happy with quote and service. The people on the phone were very helpful.”

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(Car Insurance) - Posted 8 years ago

“Ive just called Churchill to put an extra car on my policy for 28 days as mine is in for repair. I was on hold for a little while because they were experiencing a high volume of calls, I knew I would be though as they put a message on their website stating this. When I got through this wonderful ladies voice started talking to me & I didn't catch her name but she was a breath of fresh air! She was so polite & lovely I instantly warmed to her. I suffer with anxiety & making phone calls makes me quite panicky, instantly she cheered me up, she was so cheerful & lovely. She couldn't help me with my reason for phoning but passed me on to someone that could. I didn't get his name either but he was also lovely & helpful. They both make calling companies less daunting. Well done to churchills customer service! Thank you, A.Killen”

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Posted 8 years ago

“I have used Churchill insurance for a few years now in May i had a accident which was not my fault i made a phone call to Churchill to inform them of the accident from then one they were wonderful and sorted everything out for me they arranged for my car to collected and for a courtesy car to be delivered to me when it was decided my car couldn't be repaired Churchill arranged for me to keep my courtesy until i had received my settlement and for up to seven days after to allow me enough time to purchase another car i have been driving for many years and up until now have never had and accident so i was very grateful for all the help Churchill gave me though out the whole process i would like to thank all of the staff for their help ` -”

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Posted 8 years ago

“We had our pride and joy BMW stolen. Churchill have been fantastic and paid out within 3 weeks. No hassle, straight forward, excellent service, we will be staying with Churchill for our future vehicles.”

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Posted 8 years ago

“After having been through many insurance providers, I used Churchill for my insurance cover. I found the process easy and the website user friendly. The quote was very competitive and my overall satisfaction and experience has been very good.”

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(Car Insurance) - Posted 8 years ago

“Have not claimed but setting the policy up was easy .”

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(Home Insurance) - Posted 8 years ago

“Was very happy with the quote I received. I saved loads n hope next quote is as good”

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(Car Insurance) - Posted 8 years ago

“Never had any problems.”

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(Car Insurance) - Posted 8 years ago

“I have never had to clam anything threw this company.”

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(Car Insurance) - Posted 8 years ago

“I used Churchill because they are the cheapest not the nastiest”

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