Churchill Reviews

Name: Churchill
Rating: 3.67

3.7 Rating 1,347 Reviews

69 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Visit Website

Write Your review

Tell us how Churchill made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Churchill 1 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have insurance with them and they are very very good and understanding went 15days over the payment date and they was very good and didn't charge me any late fees witch I'm really happy about ☺️👍🏻👌🏻”

Helpful Report

Posted 8 years ago

“Easy to deal with. Competent staff”

Helpful Report

Posted 8 years ago

“very good service provided and good prices,make customers happy;)”

Helpful Report

Posted 8 years ago

“Car written off. Churchill dealt with me in an excellent manner. Everyone I spoke to was extremely helpful. Only drawback was that I was sent a cheque by 2nd class post which took over a week to arrive. The letter confirming the cheque had been sent was sent by 1st class post and arrived the next day. Really let Churchill down and feel that they should look at their methods again. In this day and age a bank transfer if requested would make much more sense.”

Helpful Report

Posted 8 years ago

“Helpful and efficient staff.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Buying of insurance straight forward and documentation clear. Have not had to claim as yet so unable to comment on Churchill's performance when dealing with a claim, but everything else has been hassle free.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Been with these 2 years running. Been so understanding with recent direct debit issue's. Even refunded bank charges. BRILLIANT 😊😊😊”

Helpful Report

Posted 8 years ago

“Very easy to transfer from my existing insurer to Churchill, helpful staff.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“good service”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Very fast, no problems.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Having been with the same insurance company for many years I felt the premiums were excessive. When I questioned this and told them I could get the same cover elsewhere they offered to change me to third party, fire and theft and reduce premium. Churchill offered me cover I already had £100 cheaper and were polite and helpful on the phone. Very satisfied with service I received.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Customer service 10/10. In all my 17 years of driving I've had loads of different insurance companies and Churchill is by far the best. I would recommend them to anyone.”

Helpful Report

Posted 8 years ago

“Our car was damaged in a car park two weeks ago and, despite the garage not returning our phone calls or having a car for us as promised, Churchill have been on the job tirelessly. They have now hired us a car to get to the airport (we are on holiday soon) and one home again. They have been prompt at calling when promised, they have gone out of their way to sort out things, they have been amazing. Only downside - you don't get one person dealing with your claim and have to explain the situation every time.”

Helpful Report

Posted 8 years ago

“Very good service”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Went on comparison site and was surprised to find Churchill was a third of the price of my other provider who I was with for over 5 years bearing in mind I never claimed in that time so well done Churchill very pleased.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“great user friendly website”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Easy quick and competitive price. I would recommend this company. All inland. No overseas communication network as far as my experience goes”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Had been with one company for many years and needed to examine all the alternatives. Churchill came out top.”

Helpful Report

(Home Insurance) - Posted 8 years ago

“Excellent service and saved well over £300 compared to my previous provider”

Helpful Report

(Car Insurance) - Posted 8 years ago

“I did it all over the phone very easy 1 payment a year. No bother at all.”

Helpful Report

(Home Insurance) - Posted 8 years ago

Churchill is rated 3.7 based on 1,347 reviews