Churchill Reviews

Name: Churchill
Rating: 3.73

3.7 Rating 1,303 Reviews

70 %

of reviewers recommend Churchill

Company Reviews

Questions

Metrics

3.7

Based on 1,303 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have had no problems and I was very pleased with the price”

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(Car Insurance) - Posted 2 years ago

“A review of an insurance product is best given after a claim is made and auctioned. Fortunately that has not been necessary recently, but in the past I have found a much advertised company to be lacking when that time came. As always, buyer be aware! Meanwhile, my Churchill policy is backed up by Go Compare’s excess cover offer.”

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(Car Insurance) - Posted 2 years ago

“No problem with them.”

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(Home Insurance) - Posted 2 years ago

“Excellent will recommend church hill to my friends and colleagues”

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(Car Insurance) - Posted 2 years ago

“Highly satisfied with Churchill”

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(Car Insurance) - Posted 2 years ago

“Really easy and quick response posted all documents and handbooks. They have a monthly news letter where can get some good advice.”

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(Car Insurance) - Posted 2 years ago

“Very easy to set up. Changed car and insurance change was a dawdle with a helpful operator”

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(Car Insurance) - Posted 2 years ago

“Hubby rang to change his insurance as got a new car. They said his card had been declined I think they where putting the wrong numbers in. They said as I was on his insurance I could ring and pay on my card. After 30 mins on hold I finally got through I could hear the person on the phone but they said they couldn't hear me so cut me off. Hubby rang again and did the automated payment and his card was accepted. Unacceptable waiting 30 mins to be cut off”

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Posted 2 years ago

“Went to cancel my car insurance. 8 months left on my policy, not buying a another car. They wanted £53.78 to cancel my policy, admin charge. Disgusting. Better to pay monthly in future and just cancel the monthly payment. Who knows what would happen if you need to claim!!! Disgusting service.”

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Posted 2 years ago

“Very impressed with Churchill. i am likely to stay with them if they are remotely competitive (as they are currently)”

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(Car Insurance) - Posted 2 years ago

“Easy to buy and easy to understand.”

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(Car Insurance) - Posted 2 years ago

“Very convenient and easy to use. Received wonderful service. I will recommend them for others and will buy insurance next time too”

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Posted 2 years ago

“Happy with Churchill”

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(Home Insurance) - Posted 2 years ago

“I was very pleased with the service provided. Excellent.”

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(Car Insurance) - Posted 2 years ago

“be careful with these people. In anticipation of my car insurance renewal, 30 days early, I requested a cancellation. Today (9 days after said "cancellation", I received a letter saying "insurance will automatically renew". I called to reiterate I do not want a renewal, and was reassured that it was on "manual" renewal, so it would not continue without my consent. Was also told that the letter I received must have been sent before I requested the cancellation. I hung up, and not 10 minutes later receive an email saying "we have renewed your policy, your documents are on the way". So I am now AGAIN on hold, for another 20 minutes (and counting) to , AGAIN request that they do not take money from my account for a renewal I don't want or need. Will take legal action if this fails.”

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Posted 2 years ago

“Every good company have had no problem at all reliable and communication not a problem. Would definitely recommend them value for money excellent.”

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(Car Insurance) - Posted 2 years ago

“In July 2021, I was involved in a very minor road accident with another motorist. I contacted my insurance company, Churchill, and despite providing photographs and a written statement, it seems they were quite happy to accept the dishonest and extortionate claim from the third party and then refuse to complete promised telephone calls to myself. It seems to be easier to load the premiums of future insurers than investigate matters properly, but not me as I have now gone elsewhere. NOT RECOMMENDED until Churchill actually provide a proper level of Customer Service.”

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Posted 2 years ago

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(Car Insurance) - Posted 2 years ago

“I have insurance with Churchill on my mini.We have 4 cars,I deal with insurance for all 4.Tried today to insure another car with Churchill.All well till tried to pay.Unbelievably,can’t use my email address for more than one policy with Churchill.Only email address I have,not interested in creating another one,so can’t insure any more of our cars with them!!!!so instead of insuring future card with Churchill,now with Saga.Crazy”

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Posted 2 years ago

“Very happy with Churchill insurance. Very good price.”

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(Car Insurance) - Posted 2 years ago

Churchill is rated 3.7 based on 1,303 reviews