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Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
never again
Helpful Report
(Car Insurance) - Posted 3 years ago
Prompt and satisfying response to a no-fault claim.
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(Car Insurance) - Posted 3 years ago
I had a car accident last night and have been advised that I have to wait 2 working days for garage to assess damage before arranging curtesy car. They left me stranded to make my own my home and offered to assist with the cost of public transport. I live in a village and the accident happened 27 miles away I Glasgow. You only realise how bad a company is when you actually need help.
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Posted 3 years ago
Very pleased. Luckily I haven’t had to ring to make a claim.
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(Car Insurance) - Posted 3 years ago
Pleasantly surprised to find temporarily adding extra driver was possible online and free of charge. Thanks
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(Car Insurance) - Posted 3 years ago
Rubbish service
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(Car Insurance) - Posted 3 years ago
They were very helpful and supportive to get the best policy for me.
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(Car Insurance) - Posted 3 years ago
It was simple and fast
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(Car Insurance) - Posted 3 years ago
Took out a very competitive and comprehensive Home Insurance Policy. Received All Documentation electronically on same day as full payment made. However before taking out Home Insurance Policy with Churchill - I telephoned them to ask can I receive All Home Insurance Policies Documentation through the Post. Never did after telephoning twice a week after. They blamed their only post sorting office twice for the delay due to covid-19.
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Posted 3 years ago
Had a claim for damage to bed and bedroom which was dealt with very professionally. Then we had a claim for theft of cash while on holiday. Again this was dealt with promptly and efficiently.
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(Home Insurance) - Posted 3 years ago
Very good insurance company , do hope I can stay with them at my renewal , but this depends on how much it goes up , but i do hope so .
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(Car Insurance) - Posted 3 years ago
General linkage problems with two houses to insure and Churchills cookies how it remembers which account you are using fails. This then has knock on effects when using go-compare for example as it doesn't link correctly. Ended up insuring the same property twice.
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(Car Insurance) - Posted 3 years ago
i have had no problems and I was very pleased with the price
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(Car Insurance) - Posted 3 years ago
A review of an insurance product is best given after a claim is made and auctioned. Fortunately that has not been necessary recently, but in the past I have found a much advertised company to be lacking when that time came. As always, buyer be aware! Meanwhile, my Churchill policy is backed up by Go Compare’s excess cover offer.
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(Car Insurance) - Posted 3 years ago
No problem with them.
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(Home Insurance) - Posted 3 years ago
Excellent will recommend church hill to my friends and colleagues
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(Car Insurance) - Posted 3 years ago
Highly satisfied with Churchill
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(Car Insurance) - Posted 3 years ago
Really easy and quick response posted all documents and handbooks. They have a monthly news letter where can get some good advice.
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(Car Insurance) - Posted 3 years ago
Very easy to set up. Changed car and insurance change was a dawdle with a helpful operator
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(Car Insurance) - Posted 3 years ago
Hubby rang to change his insurance as got a new car. They said his card had been declined I think they where putting the wrong numbers in. They said as I was on his insurance I could ring and pay on my card. After 30 mins on hold I finally got through I could hear the person on the phone but they said they couldn't hear me so cut me off. Hubby rang again and did the automated payment and his card was accepted. Unacceptable waiting 30 mins to be cut off
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Posted 3 years ago
Churchill is rated 3.7 based on 1,355 reviews