Login
Start Free Trial Are you a business? Click Here

Churchill Reviews

3.6 Rating 1,360 Reviews
68 %
of reviewers recommend Churchill
3.6
Based on 1,360 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5

Write Your review

Churchill 1 star review on 2nd September 2025
Rajinder Bharath
Churchill 1 star review on 21st August 2025
Wayne Scott
Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
3
Anonymous
Anonymous  // 01/01/2019
"A Nightmare".. wouldn't sum this up adequately... as I am now claiming for a non fault incident, this company is a complete debacle... forget the nodding dog you see in the adverts... This company is about as customer focused as Wuhan wet market... and looks like they've been boosting their own reviews on here "Anonymous" is certainly a very satisfied group of customers indeed Reporting to the F.C.A. now after a "representative of Churchill" has now proven to be working for "UK ASSISTANCE"... be very wary of this "Company" ... and would suggest recording your own calls for training and monitoring purposes... oh and don't wait for the legal team to call you if you've been injured in your accident... that call NEVER COMES... #shambles
Helpful Report
Posted 4 years ago
Be very careful if giving your payment details to this company. I was charged for a policy i do not have. They claimed automatic renewal was active (they have reactivated this illegally without my consent). It was deactivated long ago and a fairer priced policy was purchased elsewhere. I know that they have done this illegally because new policy details were never sent to me. BEWARE!
Helpful Report
Posted 4 years ago
I was extremely impressed with knowledge of the person who organised my insurance. I had suffered a hit and run accident just as lockdown started. This had taken a long time to settle due to COVID. I was awaiting the return of my NCB so until this had settled my insurance premium was higher than normal. I paid this and when final settlement had been completed a few weeks later I then received the refund promised.
Helpful Report
(Car Insurance) - Posted 4 years ago
eEerything was fine until I changed my car for a smaller, slower and less powerful car. they made me pay another £110 and could not give a reason for this.
Helpful Report
(Car Insurance) - Posted 4 years ago
So far so good
Helpful Report
(Car Insurance) - Posted 4 years ago
Sadly for ' Go Compare ' Churchill outperform you on every single issue I'll be happy to provide you with inside information - however, the service isn't free. Simply agree to insure one of our vehicles for one year.
Helpful Report
(Car Insurance) - Posted 4 years ago
Great service.
Helpful Report
(Car Insurance) - Posted 4 years ago
Was very pleased with the overall service from Churchill & the only reason I left was to get a cheaper deal.
Helpful Report
(Home Insurance) - Posted 4 years ago
Purchasing car insurance was very straight forward and very competitively priced. Agent was very helpful and informative . I have also changed vehicle midway through the policy and again everything was dealt with quickly and efficiently so cannot fault Churchill in their handling of my purchase.
Helpful Report
(Car Insurance) - Posted 4 years ago
So far so good.If renewal price is competetive will renew.
Helpful Report
(Car Insurance) - Posted 4 years ago
Simple and straightforward . Exactly what I wanted
Helpful Report
(Car Insurance) - Posted 4 years ago
I found Churchill insurance very helpful in processing and settling my claim. I would strongly recommend them.
Helpful Report
(Car Insurance) - Posted 4 years ago
They're simply superb
Helpful Report
(Car Insurance) - Posted 4 years ago
Almost impossible to contact following a claim for car insurance 'chat' line is simply never answered. Sorry time for me to go
Helpful Report
Posted 4 years ago
Very helpful, friendly service, I'am completely satisfied with Churchill Insurance.
Helpful Report
(Car Insurance) - Posted 4 years ago
Easy to purchase, but never had to use the policy thank goodness
Helpful Report
(Car Insurance) - Posted 4 years ago
Very good on the phone when you need to speak to a person you can .
Helpful Report
(Car Insurance) - Posted 4 years ago
Churchill put time-pressure on you so they do not pay out - AVOID
Helpful Report
Posted 4 years ago
churchill far more reasonable charges than RAC who we were loyal to for many many years . no occassion to use tem but reassured I have insurance of course even tho mileage is much lower during Lock down
Helpful Report
(Car Insurance) - Posted 4 years ago
Brilliant couldn't have gone easier
Helpful Report
Posted 4 years ago
Churchill is rated 3.6 based on 1,360 reviews