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Churchill Reviews

3.7 Rating 1,355 Reviews
68 %
of reviewers recommend Churchill
3.7
Based on 1,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Churchill 1 star review on 28th June 2025
Chloe Hickman
Churchill 1 star review on 12th June 2025
Owen
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 12th May 2025
Kelsey
Churchill 1 star review on 27th April 2025
Ronald Stephen
Churchill 4 star review on 15th April 2025
Sophia Joe
Churchill 1 star review on 7th March 2025
Linda’s
1
Anonymous
Anonymous  // 01/01/2019
very good & proffesional company!! customer focus very good Regards
Helpful Report
(Car Insurance) - Posted 7 years ago
I haven't had to use your service so far,but you have kept me updated with new products and any other I'mformation i may require.
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(Home Insurance) - Posted 7 years ago
The policy gives the insurer right to drive third party car. Furthermore, there is a breakdown policy added to it. What a bonus.
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(Car Insurance) - Posted 7 years ago
Very good helpful didn't mind going through procedure's easy to understand respond was quick no problems
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(Van Insurance) - Posted 7 years ago
Very please with the service and the quote from Churchill
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(Car Insurance) - Posted 7 years ago
A little disappointed with the breakdown service in that you can't claim the same breakdown more than once in a month. Green flag is good, they got me going at the road side, but sometimes you can't afford garage fees in the same month so you have to pay for an independent tow company.
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(Car Insurance) - Posted 7 years ago
Overall good service. One claim was mostly well-handled but something of a hard sell in an attempt to avoid customer's choice of body repairer.
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(Car Insurance) - Posted 7 years ago
my husband passed away and I was still driving his old car, when I made alterations to policy I was charged a £26 admin fee. Even after asking customer care if they could waiver the fee was told no way. Car engine size gone down but policy shot up.would only let me pay over 2 months even though there are 4 months left. Costs went from £17 pm to £40 something. Will definatley be looking else where on renewal. Not a very understanding insurer.
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(Car Insurance) - Posted 7 years ago
Luckily didn't have to use Churchill but getting the policy set up was very easy and it was a competitive price.
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(Car Insurance) - Posted 7 years ago
:(
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(Car Insurance) - Posted 7 years ago
What l liked about the policy was the price it was nearly the same as last year,it showed a bit of loyalty by not banging the price up when the policy was due again,if it hasent gone up this year l will take it on again.
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(Car Insurance) - Posted 7 years ago
A quick and competitive quote. Easy to apply and prompt receipt of documents.
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(Car Insurance) - Posted 7 years ago
Staff iv dealt with have been helpful, only true way to appraise company is to see how they deal with a actual claim, not had to yet.
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(Van Insurance) - Posted 7 years ago
Not had to use them as yet?
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(Car Insurance) - Posted 7 years ago
Everything was pure and simple. Everything I required. H.P jones
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(Home Insurance) - Posted 7 years ago
I had my insurance with Churchill for a year it online it was ok in beginning after4 month the price up I didn't not receive a letter saying your premium will increase. I didn't want to argue with then I just cancelled.
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(Car Insurance) - Posted 7 years ago
Today I spoke to Regan he was so pleasant and helpful not like the other companies I phoned round who all sounded fed up, I didn't buy the quote with Churchill in the end as it was quite expensive but I think regan deserves some recognition for his excellent customer service
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Posted 7 years ago
Cheapest ever with free breakdown for whole year
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(Car Insurance) - Posted 7 years ago
Very good customer service excelent product multy car insurance
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(Car Insurance) - Posted 7 years ago
Better car insurance
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Posted 7 years ago
Churchill is rated 3.7 based on 1,355 reviews