Devitt Reviews

Name: Devitt
Rating: 3.58

3.6 Rating 301 Reviews

65 %

of reviewers recommend Devitt

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3.6

Based on 301 reviews


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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You never know how good an insurance company is until you need to use it I suppose, but in terms of the features, excess, cover and price, Devitt are an excellent choice.”

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Posted 7 years ago

“Very bad and not professional we shouldn't trust it”

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Posted 7 years ago

“Watch the charges for mid term alterations.. i was quoted £75 to cancel a policy "reduced" to £50 as i was a good customer. They also do not refund anything under £10. So my £140 policy cancel 4 months into it produced a nil return premium as i was due £54 back. If they had kept the £75 charge i would have owed them money!! How can it cost £50 to press a button????”

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Posted 7 years ago

“Devitt has provided me with great cover and superb service for the last 2 years, and I could not find a renewal price cheaper than there's, this helps give me have confidence that they are treating me fairly.”

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Posted 7 years ago

Thank you for the great review Robert, we're pleased to hear you're happy with the renewal price that we were able to offer you!

Posted 7 years ago

“I would not recommend this company to anyone”

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Posted 7 years ago

“I don't like this insurer. I took out an insurance policy with them to cover a small bike, payable in instalments. During the insurance period, I passed my test. This had ZERO effect on the premiums I had to pay. I wanted to change to a new bike. That's when I found out that the policy is so deviously worded, that it penalises cancellation of the policy before the 12 months are over. The fee to cancel the policy was much higher than simply paying off the remaining 6 months of instalments in one go! So I called them and enquired about transferring/amending my existing policy to a new bike. The annual premium I was quoted for the new vehicle was astronomical, compared with those I got from entering that vehicle's details and mine onto an insurance brokers' comparison website. In short, a policy from Devitt turned out to be a very bad deal for me, as I passed my test and am still stuck with the policy I originally bought. I can't amend it and I benefit from no discount from passing my test. Any change or termination of the policy results in me having to pay an exorbitant 'fee', written into my contract. I shall not use this insurer again, when my current policy runs out. False economy.”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

Hi, Thank you for your feedback. Please email your policy number to marketing@devittinsurance.com so that we can look into this for you. Regards, Georgina

Posted 8 years ago

“Tried to contact them on numerous occasions within the first week of the policy to cancel as I sold my bike, through email and phone, didn't get through once nor did I get a reply, I did get a letter from a debt collection agency for "the outstanding balance" which I am still paying off... Cheers devit GO WITH MCE much better communication!”

Helpful Report

(Motorbike Insurance) - Posted 8 years ago

Hi Daniel, We would like to look into this for you. Please email either your registration, policy number or postcode to marketing@devittinsurance.com and we will be in touch. Regards, Georgina

Posted 8 years ago

“After purchasing a new motorbike and looking at my regular comparison website I stuck with the same company I had for the previous few years, Devitt Insurance. Their's wasn't the cheapest quote but I hadn't any complaints and I thought I would stay with them as I believe in brand loyalty if you get good service. The quote wasn't too bad either for a brand new bike and the excesses were the lowest of all quotes which is aways a good thing. So all was good. I then had to call their help-line as I still had a few weeks left on my present bike insurance and needed to carry over my NCD to the new bike. That will be £55 please! So this became a catch-22 situation. Can't carry over my NCD to a bike I was picking up in a few days time unless I paid what I believe to be an unfair charge, especially as I must have still had some equity in my old policy although probably not £55's worth. This seems to be the norm in the insurance industry, which penalises loyal customers who wish to stay with their insurance company, using the ubiquitous 'admin fees'. I stated that being a loyal customer, I thought it unfair that we are penalised for staying with the same insurers. I was put on hold and when the customer/sales person came back they agreed to waive the charge and so all was right with the world. I understand there must be some admin costs incurred when changing policies or making amendments but can they be that high and what appears to be a set amount. I was also ask for a copy of my plastic driving licence which I duly scanned and sent off to them via e-mail. I then received an e-mail and letter (no wonder their admin charges are so high) requesting a DVLA code. They didn't ask for this at the time of my telephone conversation so I then had to log in to the DVLA site and obtain a code to then send to Devitt so they could check for points on my licence. The system seems a little protracted and crerates its own hiccuops but with a little more forthought and customer loyalty this could be an easier process. I've been with Devitts for a number of years and had some good benefits, including road side recovery and hope to stay with them for much longer, but the Admin process should be a lot easier and ALL the information required should be asked at the start of the process. I'd recommend them to all my biking friends without hesitation.”

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Posted 8 years ago

“Helpful and friendly staff. Not the cheapest, but cheapest is not always the best as I found out to my cost ( Mce insurance-avoid like the plague guys) Not had to claim but feel confident they know what they're doing.”

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Posted 8 years ago

Thank you for the great review, we're pleased to hear you're happy with our service and prices.

Posted 7 years ago

“Great , easy and helpful advise , not to bad on there prices to ! If you want Insurane this is the place to find the best deals !”

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Posted 8 years ago

“Great company to work with, very helpful staff and never had a problem. Highly recommended.”

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Posted 8 years ago

“Devitt does it each time for me and for all my bikes. Good service coupled with value for money cannot be compared to any other provider. Year on year Devitt impresses me. Devitt has provided me with both multi bike and single bike insurance and the staff at Devitt knows their products and services so well that it takes less time to by a new insurance. I did not even have to look beyond Devitt for a renewal on my old bike.”

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Posted 8 years ago

That's fantastic to hear, we're pleased you're happy with our service and that you find the process of insuring through ourselves to be straightforward. Thank you for your review!

Posted 7 years ago

“Straight forward to arrange, nice to know I have better cover than last year at a better price”

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Posted 8 years ago

Thank you for your review!

Posted 8 years ago

“They are always busy so give them a ring first thing in the morning when I receive a quote I always go on comparison sites for a better deal at the end of the day they want your business so do your homework.”

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(Motorbike Insurance) - Posted 8 years ago

Thank you for the review!

Posted 8 years ago

“well so far so good that's my overall impression”

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(Motorbike Insurance) - Posted 8 years ago

Thanks for the review!

Posted 8 years ago

“I have 3 policies with Devil. A mistake was made on my part with the start date of my third policy. Despite my loyalty with three policies spanning a total of 5 years they insisted on charging me a high admin fee to advance the start of the policy by 1 day. On principle I will not be using them when it is time for my renewal.”

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(Motorbike Insurance) - Posted 8 years ago

Hi, Thank you for your review! We would like to look into this for you. Please email your registration to marketing@devittinsurance.com and we will get back to you. Kind regards, Georgina

Posted 8 years ago

“Great place to insure your bike”

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(Motorbike Insurance) - Posted 8 years ago

Thank you for the review!

Posted 8 years ago

“Straightforward enough to buy and get a mid year change. Adjustment charges are high - but not unique to this insurer !”

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(Motorbike Insurance) - Posted 8 years ago

Many thanks for the review!

Posted 8 years ago

“Great prices, easy to deal with and great cover. Recommended.”

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Posted 8 years ago

It's brilliant to know you would be happy to recommend us, thank you for your review!

Posted 7 years ago

“my son just tried to change his motorcycle from a manual to automatic, He paid £390 for the policy 4wks ago, and for the change over it would be a further £360 as it is classed as a higher risk bike!!! MOPED!! REALLY??. but going through as a new customer the policy is £289! if we cancel the existing policy we get a refund of £191.. you should be ashamed please everyone do NOT use this company”

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Posted 8 years ago

Devitt is rated 3.6 based on 301 reviews