First Insurance Reviews

Name: First Insurance
Rating: 3.69

3.7 Rating 392 Reviews

69 %

of reviewers recommend First Insurance

Company Reviews

Questions

Metrics

3.7

Based on 392 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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First Insurance 1 star review on 6th May 2025

FrancisOlivia 771 At Gmail. Com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is great and the person I spoke to was so helpful and quick to sort out my issue.”

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Posted 8 years ago

“Very helpful staff.”

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Posted 8 years ago

“The professional member of First Insurance company, Steve Davis helped me to change a car on my insurance.”

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Posted 8 years ago

“Everything was sorted fast and without any complications . Good company.”

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Posted 8 years ago

“Speedy Efficient Service”

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Posted 8 years ago

“I made a mistake on the first review with the name. Firstly I was disappointed today with the increase in premium. However, Caitlyn Allen was very helpful and resolved the situation quickly and efficiently. This was greatly appreciated. Thank you for your help.”

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Posted 8 years ago

“At first I was disappointed with an increase in premium however Caitlyn Atkins was fantastic and managed to resolve the situation quickly and efficiently. I really appreciated this. Thankyou.”

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Posted 8 years ago

“it was quick and easy”

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Posted 8 years ago

“The young lady on the phone was very helpful and dealt with my query very efficiently.”

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Posted 8 years ago

“the women i spoke with was a great help and sorted everything that i needed and gave me the best info ,,,, many thanks”

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Posted 8 years ago

“Jess was friendly knowledgeable and polite and listend to my query. Call was answered promptly and Jess went away to find out the answer and agreed a call back that was convenient to me.”

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Posted 8 years ago

“Jessica sounds fit on phone that will be all”

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Posted 8 years ago

“Once again so pleased with the device I received today 1st class many thanks”

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Posted 8 years ago

“Very professional and helpful service.”

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Posted 8 years ago

“Extremely happy and satisfied because the advisor was clear and assured me that I could get help due to having financial difficulties”

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Posted 8 years ago

“Friendly and helpful”

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Posted 8 years ago

“Staff was very professional 1st class.”

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Posted 8 years ago

“excellent service .polite. and helpfull”

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Posted 8 years ago

“Fantastic customer service”

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Posted 8 years ago

“Did not take to long to get in touch with somebody”

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Posted 8 years ago

First Insurance is rated 3.7 based on 392 reviews