Halifax Insurance Reviews

Name: Halifax Insurance
Rating: 2.66

2.7 Rating 456 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

Questions

Metrics

2.7

Based on 456 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

security@halifax.co.uk

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Halifax Insurance 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called Halifax insurance today. Spoke to the most helpful gentleman. He guided me through buildings insurance. He was very professional and most helpful. Great service provided. Would highly recommend. A huge thank you.”

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Posted 7 years ago

“Possibly the best money I’ve ever spent. Apart from holdtime - the 24-hour emergency are brilliant!”

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Posted 7 years ago

“After reading the reviews on other sites I was wary when I had to ring to change payment date after a technical glitch online . But I have to say the customer service adviser was pleasant , helpful and even rang me back when she had sorted it.so I’m impressed at her efficiency.”

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Posted 7 years ago

“Very easy made simple to use no awkward questions very easy”

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Posted 8 years ago

“Today rang to say that I was not renewing my policy. The process was quick with no queues and easy and the advisor called Rachel was extremely pleasant, and process quick and systematic. I came off the phone shocked. This is the best service ever - without the hard sell or anything. I will definitely go with them again - even if I have to pay more. Just received text confirming as I type. Really happy. Well done Halifax Car Insurance. P.S. I bank with Halifax and had thought of changing for rewards there but now.......”

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Posted 8 years ago

“The customer service advisor in the Leeds halifax branch was very helpful in helping me with my queries.”

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Posted 9 years ago

“purchasing my mortgage as been so simple. no hassle and no headaches. very pleased”

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Posted 9 years ago

“just a good policy for good price”

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