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Halifax Insurance Reviews

2.7 Rating 450 Reviews
43 %
of reviewers recommend Halifax Insurance
2.7
Based on 450 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
Very easy made simple to use no awkward questions very easy
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Posted 7 years ago
Today rang to say that I was not renewing my policy. The process was quick with no queues and easy and the advisor called Rachel was extremely pleasant, and process quick and systematic. I came off the phone shocked. This is the best service ever - without the hard sell or anything. I will definitely go with them again - even if I have to pay more. Just received text confirming as I type. Really happy. Well done Halifax Car Insurance. P.S. I bank with Halifax and had thought of changing for rewards there but now.......
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Posted 7 years ago
The customer service advisor in the Leeds halifax branch was very helpful in helping me with my queries.
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Posted 8 years ago
purchasing my mortgage as been so simple. no hassle and no headaches. very pleased
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Posted 8 years ago
just a good policy for good price
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(Home Insurance) - Posted 9 years ago
very good service easy set up price for insurance excellent
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(Home Insurance) - Posted 9 years ago
I find Halifax a great provider for insurance and banking staff always so helpful and polite.
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(Car Insurance) - Posted 9 years ago
Good quality communication following a glitch!! Helpful service.
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(Home Insurance) - Posted 9 years ago
Everything I need from an insurer at a competetive price
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(Home Insurance) - Posted 9 years ago
Good
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(Car Insurance) - Posted 9 years ago
no problems at all and a very very good price
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(Home Insurance) - Posted 9 years ago
Very easy, loved paying every month at no extra cost.
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(Home Insurance) - Posted 9 years ago
found very easy to buy and saved money very good.
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(Home Insurance) - Posted 9 years ago
so easy to deal with . cannot think of any negative things to say because there were none.
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(Home Insurance) - Posted 9 years ago
I had never had to make a claim before but Halifax were brilliant from start to finish! I made one call to let them know I'd had an accident and they sorted it out, no fuss, no hassle...brilliant!
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(Car Insurance) - Posted 9 years ago
I found it very easy and no hassle am pleased with policy.
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(Home Insurance) - Posted 9 years ago
Good value policy. Refund of premium (I think £70) came through on time. Have had no dealings with the company other than taking policy out.
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(Home Insurance) - Posted 9 years ago
Purchased via a comparison site and needed to make a few changes to achieve parity with my previous cover (which had become less competitive). I was pleased with the handling of a couple of queries when I telephoned customer services pre-sale. Standard excesses were lower than on my previous policy and the final premium was also cheaper. The offer of £50 cashback sealed the deal and this was received within the promised timescale.
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(Home Insurance) - Posted 9 years ago
Making a claim was simple. Stress free.
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(Car Insurance) - Posted 9 years ago
Set up policy easy . cash back paid on time. I wonder if renewal of policy will be competitive
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(Home Insurance) - Posted 9 years ago
Halifax Insurance is rated 2.7 based on 450 reviews