Halifax Insurance Reviews

Name: Halifax Insurance
Rating: 2.66

2.7 Rating 457 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

Questions

Metrics

2.7

Based on 457 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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security@halifax.co.uk

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Halifax Insurance 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased via a comparison site and needed to make a few changes to achieve parity with my previous cover (which had become less competitive). I was pleased with the handling of a couple of queries when I telephoned customer services pre-sale. Standard excesses were lower than on my previous policy and the final premium was also cheaper. The offer of £50 cashback sealed the deal and this was received within the promised timescale.”

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(Home Insurance) - Posted 10 years ago

“Making a claim was simple. Stress free.”

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(Car Insurance) - Posted 10 years ago

“Set up policy easy . cash back paid on time. I wonder if renewal of policy will be competitive”

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(Home Insurance) - Posted 10 years ago

“Very good and very competitive well done Halifax”

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(Home Insurance) - Posted 10 years ago

“The cheapest and best insurance offer I have ever experienced . I would recommend it very strongly you wont be dissapointed.”

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(Home Insurance) - Posted 10 years ago

“Easy to use and buy from. Tells you all you need to know and do.”

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(Car Insurance) - Posted 10 years ago

“No fuss, really helpful, money received 3 days after call! Highly recommended”

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(Home Insurance) - Posted 10 years ago

“Very good customer service”

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(Car Insurance) - Posted 10 years ago

“Unfortunately I had a broken window shortly after taking out the policy. They were very good though.”

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(Home Insurance) - Posted 10 years ago

“VERY HELPFUL STAFF FULLY UNDERSTANDING VOCALLY , WAS NOT HURRIED WITH THE APPLICATION. WELL DONE TO ALL!!!”

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(Home Insurance) - Posted 10 years ago

“Halifax has been excellent in every respect. I suffered an attempted break in at 3:00 in the morning resulting in a smashed french door, damaged furniture from showered glass, a ruined carpet from a two stone boulder covered in green mould. All damaged items have been assessed and payment either already made or in process. A truly first class experience.”

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(Home Insurance) - Posted 10 years ago

“Excellent all round service 100 percent”

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(Home Insurance) - Posted 10 years ago

“very good”

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(Car Insurance) - Posted 10 years ago

“It was very easy to do very clear good price all round good”

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(Car Insurance) - Posted 10 years ago

“This is obviously a very competent and efficient company, with a straightforward policy towards giving the customer what he or she wants, and is sensibly competitive, which by today's standards, is essential. I would recommend them to anyone.”

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(Car Insurance) - Posted 10 years ago

“I have moved around insurers quite a bit, but this was easily the best deal I have come across, and I am delighted!”

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(Home Insurance) - Posted 10 years ago

“easy proceedure”

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(Home Insurance) - Posted 10 years ago

“Great service very helpful staff good price ,Policy documents downed load was easy I will be watching my next renewal .”

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(Car Insurance) - Posted 10 years ago

“Easy to use and find the best policy at competitive prices”

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(Home Insurance) - Posted 10 years ago

“Competively priced insurance with cash back which was paid within the stated time frame.”

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(Home Insurance) - Posted 10 years ago

Halifax Insurance is rated 2.7 based on 457 reviews