Halifax Insurance Reviews

Name: Halifax Insurance
Rating: 2.66

2.7 Rating 456 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

Questions

Metrics

2.7

Based on 456 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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security@halifax.co.uk

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Halifax Insurance 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

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Posted 5 years ago

“Good cempeny”

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Posted 5 years ago

“Can not fault Halifax. First home insurance claim so didn’t know what to expect. Fee had an extensive water leak under the floor boards so had to remove half of a relatively newly fitted kitchen to access it. The process was easy to follow online and agents kept us updated. The claim was paid without any issues.”

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Posted 5 years ago

“Halifax car insurance saved me £100 so easy to sign up online,”

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Posted 6 years ago

“Really easy to obtain quotation and very efficient with policy documents”

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Posted 6 years ago

“Very good service , price for a big company lower than anyone else”

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Posted 6 years ago

“very good much cheaper than current insurance price”

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Posted 6 years ago

“Quick and Easy to sort out Insurance”

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Posted 6 years ago

“Following significant damage to my home following a fire and flood. Halifax have been amazing. The company arranged for a company to pack our contents with respect and compassion. Then another company to undertake the repair and redecoration. They kept me up to date virtually daily, they even worked the period between Christmas and New year. The companies worked in close communication under the supervision of James Parsons. It was all handled with such professionalism and I would like to thank them all for the amazing effort to get us back in our home.”

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Posted 6 years ago

“All good. Spoke with Claire to deal with my claims. She was helpful and explaining everything. Claim put in Friday afternoon. All sorted by Monday. Would recommend Halifax Home Insurance.”

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Posted 6 years ago

“Hi we put a claim in for carpet and sofa as paint had been spilt took two weeks and the man came to assess the damage paid out 2 days later no problem Lorraine Sheffield”

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Posted 6 years ago

“Excellent from start to finish for contents insurance. Had to make two claims, one for a damaged hob and one for a stolen bike. Both handled professionally and speedily. Customer service a delight. Genuingly surprised at how good my experience has been.”

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Posted 6 years ago

“Very nice and friendly”

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Posted 6 years ago

“Very helpful staff who explained everything fully. I was impressed by the reasonable quote and had no hesitation in purchasing..”

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Posted 6 years ago

“Lady called Asha was excellent at Halifax insurance. Superb service. Nothing too much, very helpful.”

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Posted 7 years ago

“Cheapest quote in confused .com”

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Posted 7 years ago

“Good clear website when arranging insurance”

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Posted 7 years ago

“Great price and dealt with professionally”

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Posted 7 years ago

“Easy to buy, good price, great opcional covers.”

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Posted 7 years ago

“Easy to use website. Excellent product.”

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Posted 7 years ago

Halifax Insurance is rated 2.7 based on 456 reviews