Halifax Insurance Reviews

Name: Halifax Insurance
Rating: 2.66

2.7 Rating 437 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

Questions

Metrics

2.7

Based on 437 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

security@halifax.co.uk

Write Your review

Tell us how Halifax Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good much cheaper than current insurance price”

Helpful Report

Posted 3 years ago

“Quick and Easy to sort out Insurance”

Helpful Report

Posted 3 years ago

“Following significant damage to my home following a fire and flood. Halifax have been amazing. The company arranged for a company to pack our contents with respect and compassion. Then another company to undertake the repair and redecoration. They kept me up to date virtually daily, they even worked the period between Christmas and New year. The companies worked in close communication under the supervision of James Parsons. It was all handled with such professionalism and I would like to thank them all for the amazing effort to get us back in our home.”

Helpful Report

Posted 4 years ago

“All good. Spoke with Claire to deal with my claims. She was helpful and explaining everything. Claim put in Friday afternoon. All sorted by Monday. Would recommend Halifax Home Insurance.”

Helpful Report

Posted 4 years ago

“Hi we put a claim in for carpet and sofa as paint had been spilt took two weeks and the man came to assess the damage paid out 2 days later no problem Lorraine Sheffield”

Helpful Report

Posted 4 years ago

“Excellent from start to finish for contents insurance. Had to make two claims, one for a damaged hob and one for a stolen bike. Both handled professionally and speedily. Customer service a delight. Genuingly surprised at how good my experience has been.”

Helpful Report

Posted 4 years ago

“Very nice and friendly”

Helpful Report

Posted 4 years ago

“Very helpful staff who explained everything fully. I was impressed by the reasonable quote and had no hesitation in purchasing..”

Helpful Report

Posted 4 years ago

“Lady called Asha was excellent at Halifax insurance. Superb service. Nothing too much, very helpful.”

Helpful Report

Posted 4 years ago

“Cheapest quote in confused .com”

Helpful Report

Posted 4 years ago

“Good clear website when arranging insurance”

Helpful Report

Posted 4 years ago

“Great price and dealt with professionally”

Helpful Report

Posted 5 years ago

“Easy to buy, good price, great opcional covers.”

Helpful Report

Posted 5 years ago

“Easy to use website. Excellent product.”

Helpful Report

Posted 5 years ago

“Called Halifax insurance today. Spoke to the most helpful gentleman. He guided me through buildings insurance. He was very professional and most helpful. Great service provided. Would highly recommend. A huge thank you.”

Helpful Report

Posted 5 years ago

“Possibly the best money I’ve ever spent. Apart from holdtime - the 24-hour emergency are brilliant!”

Helpful Report

Posted 5 years ago

“After reading the reviews on other sites I was wary when I had to ring to change payment date after a technical glitch online . But I have to say the customer service adviser was pleasant , helpful and even rang me back when she had sorted it.so I’m impressed at her efficiency.”

Helpful Report

Posted 5 years ago

“Very easy made simple to use no awkward questions very easy”

Helpful Report

Posted 5 years ago

“Today rang to say that I was not renewing my policy. The process was quick with no queues and easy and the advisor called Rachel was extremely pleasant, and process quick and systematic. I came off the phone shocked. This is the best service ever - without the hard sell or anything. I will definitely go with them again - even if I have to pay more. Just received text confirming as I type. Really happy. Well done Halifax Car Insurance. P.S. I bank with Halifax and had thought of changing for rewards there but now.......”

Helpful Report

Posted 6 years ago

“The customer service advisor in the Leeds halifax branch was very helpful in helping me with my queries.”

Helpful Report

Posted 6 years ago

Halifax Insurance is rated 2.7 based on 437 reviews