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Halifax Insurance Reviews

2.7 Rating 450 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

2.7

Based on 450 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely dreadful. Messed everything up. Left me without insurance for 6 months but charged me just the same and are now refusing to refund payments. When mistake was uncovered charged me a mid term change charge to sort it out. Customer services rude. Whole thing now in the hands of the ombudsman. Once it expires I shall go back to my previous insurer, would do so sooner but these b******** will charge me if I do!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Excellent service to-date, thank you”

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(Home Insurance) - Posted 9 years ago

“quick and easy sorted out”

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(Car Insurance) - Posted 9 years ago

“Everything went according to plan and we were very happy with the premium charged for the year. We will certainly look into this when applying for home insurance this year if it is competitive.”

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(Home Insurance) - Posted 9 years ago

“I m quite happy with my policy and hope to have good service when it comes to renewing it”

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(Home Insurance) - Posted 9 years ago

“Having not made a claim, I cannot comment on how efficient or helpful Halifax would have been in those circumstances”

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(Car Insurance) - Posted 9 years ago

“I have had no need to use this policy and am, therefore, unable to assess the service.”

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(Home Insurance) - Posted 9 years ago

“excellent service”

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(Car Insurance) - Posted 9 years ago

“no”

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(Home Insurance) - Posted 9 years ago

“Had no problems because no claims so very happy at present”

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(Home Insurance) - Posted 9 years ago

“After comparing, Halifax could provide me with what I was looking for at a reasonable price. I haven't needed to get in touch with them so therefor cannot comment further except to say that I'm happy with what I have.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Will only know how good they are in the event of a claim,which I hope I do n`t need.”

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(Home Insurance) - Posted 9 years ago

“easy to do and good price”

Helpful Report

(Home Insurance) - Posted 9 years ago

“No problems no claims”

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(Home Insurance) - Posted 9 years ago

“Good price for the cover required. Promotional bonus was key to price.”

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(Home Insurance) - Posted 9 years ago

“Bought the policy as an introductory offer with £50 cashback...which was the cheapest for me at the time. Certainly was not the best deal without the cashback.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Would recommend this company”

Helpful Report

(Car Insurance) - Posted 9 years ago

“I was very pleased with the ease of taking out the policy and at a very competitive price.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“I actually phoned the company before purchasing. The quote took quite a long time although it was thorough (over 45mins). I used the telephone number given on line and if I did it again would look for a freephone number instead. Overall, I was happy with the procedure.”

Helpful Report

(Home Insurance) - Posted 9 years ago

“Very pleased with quote will be interesting to see what they offer on renewal! The only thing I had to chase up was the promised cash back after three months but this was dealt very quickly when I phoned them”

Helpful Report

(Home Insurance) - Posted 9 years ago

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Halifax Insurance is rated 2.7 based on 450 reviews