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Halifax Insurance Reviews

2.7 Rating 453 Reviews
43 %
of reviewers recommend Halifax Insurance
2.7
Based on 453 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
I was very pleased with the ease of taking out the policy and at a very competitive price.
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(Home Insurance) - Posted 10 years ago
I actually phoned the company before purchasing. The quote took quite a long time although it was thorough (over 45mins). I used the telephone number given on line and if I did it again would look for a freephone number instead. Overall, I was happy with the procedure.
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(Home Insurance) - Posted 10 years ago
Very pleased with quote will be interesting to see what they offer on renewal! The only thing I had to chase up was the promised cash back after three months but this was dealt very quickly when I phoned them
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(Home Insurance) - Posted 10 years ago
very happy with the process of setting up policy and the downloading of paperwork.
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(Car Insurance) - Posted 10 years ago
I don't really think I can comment on the Halifax overall service as I haven't had to make a claim with them. It is only should that happen, that I would know if it's any good or not. The reason I took the policy out is that a previous provider, refused to pay out on a claim I had made. I had been with them for 9 years & not claimed anything so I would very much avoid using that insurance company ever again but as I said, I didn't find that out for 9 years
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(Home Insurance) - Posted 10 years ago
When I changed my car during the term of the insurance they were unable to swap the insurance from the old to the new without heavy penalty charges. Their quote for the new car was so high I cancelled the policy. Very poor business approach.
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(Car Insurance) - Posted 10 years ago
Central heating broke down - made claim under home emergency policy - engineer came to property quickly but had to wait 2 weeks for parts! - not good in cold weather!
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(Home Insurance) - Posted 10 years ago
No problem taking out a policy. Web site user friendly and Staff very helpful. Would recommend.
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(Home Insurance) - Posted 10 years ago
Hassle free.
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(Home Insurance) - Posted 11 years ago
I wouldn't use this company again.
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(Car Insurance) - Posted 11 years ago
1st class, cheap as well.
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(Home Insurance) - Posted 11 years ago
I never had to call the company for anything so i can't really say whether they are good or bad.
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(Car Insurance) - Posted 11 years ago
Have not had to claim, so cannot comment on efficiency in this .
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(Home Insurance) - Posted 11 years ago
the lady who issued the policy was extremely polite and well trained
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(Home Insurance) - Posted 11 years ago
Reasonably priced , easy to understand , non complex. Luckily didnt have to claim but i would definately renew my policy with them .
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(Car Insurance) - Posted 11 years ago
very good and easy to use
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(Home Insurance) - Posted 11 years ago
Halifax car insurance came out as one of the best, very please so far and will renew with them.
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(Car Insurance) - Posted 11 years ago
Very Very Pleased.
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(Home Insurance) - Posted 11 years ago
Great service and fast No problem with them at all
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(Car Insurance) - Posted 11 years ago
Good product at a great price.
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(Home Insurance) - Posted 11 years ago
Halifax Insurance is rated 2.7 based on 453 reviews