Hastings Direct Smart Miles Reviews

3.3 Rating 1,960 Reviews
57 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 1,960 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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I think the service offered by the SmartMiles is excellent. I would recommend them to anyone. They have done all the work and left me with a first class policy.
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Posted 5 years ago
Excellent customer.SERVICES
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Posted 5 years ago
I have not had a problem with Hastings since i brought my car insurance a year ago, going into my second year with them having the telecom box and it has reduced my insurance significantly. Very happy!
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Posted 5 years ago
Great service and great rates highly recommend especially for 1st time drivers
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Posted 5 years ago
Quick easy and efficient
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Posted 5 years ago
Really good. Very cheap on 2nd year
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Posted 5 years ago
Friendly, quick, consistent with keeping us up to date, informative of all deals, workings of the car etc. Overall amazing service.
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Posted 5 years ago
Never had any problems with them, on my second year with them now, would really recommend this company.
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Posted 5 years ago
Always so happy and friendly on the phone. They?ve made my 2nd and 3rd year as a young driver so much cheaper than any other insurance company. Would recommend.
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Posted 5 years ago
Good service and very helpful Reasonable price
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Posted 5 years ago
I would recommend as it takes into consideration harsh brakes when people pull out in front of you as well as how fast the traffic is flowing. As well as this amazing perks such as myself receiving a massive discount for getting a good driving score!
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Posted 5 years ago
easy to communicate with, everything explained clearly, hassle free.
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Posted 5 years ago
I was served by someone called Hannah, they were brilliant! She helped me through the process of renewing my insurance. But also managed to make it a lot cheaper for me. Hannah was kind, descriptive, and listened to what I needed. She also helped me with another matter which I believe went beyond the call of duty. She deserves a Christmas present (or maybe some extra time off over the Holiday period at least!) She represented Smartmiles very well, a lot better then some previous calls Ive had to make.
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Posted 5 years ago
Helpful service, worth the money
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Posted 5 years ago
Hastings Direct Smartmiles are a lovely insurance company to go with. They really helped me when I needed advice. When going onto my second year of insurance I was able to change the bank details they had for the account as well as being very helpful and answering my questions.
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Posted 5 years ago
A really helpful organisation, lots of advice.
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Posted 5 years ago
Cheap insurance for first time drivers and second year is even better
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Posted 5 years ago
SmartMiles has been a pleasure to be with I highly recommended them for other drivers!
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Posted 5 years ago
Excellent service. Helpful people and very easy to work with
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Posted 5 years ago
Pleasant and helpful staff.
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Posted 5 years ago
Hastings Direct Smart Miles is rated 3.3 based on 1,960 reviews