Hastings Direct Smart Miles Reviews

3.3 Rating 1,960 Reviews
57 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 1,960 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Absolutely amazing insurance company. Not once have they pester me about my driving skills. I?ve got insurance with them again would recommend them to any new drivers
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Posted 5 years ago
I thought having a black box for my daughter as a first time driver was a great idea .She travelled well knowing that she was monitored and she is now after a year a very sensible driver . She also scored very well on your points system and had a massive discount on her second year insurance. we are very happy with the service you provided many thanks Lee Sulley
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Posted 5 years ago
Great insurance for a first driver!!! Black is sent to your home to fit on the battery. That rating are good and not harsh on young driver.
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Posted 5 years ago
Brilliant, friendly service.
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Posted 5 years ago
Just reminded me a few weeks before about my car insurance and I got a black box with them and my second year of insurance has gone down by loads so really pleased with that Tbf
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Posted 5 years ago
Very helpful and professional.
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Posted 5 years ago
Really easy to use and never had any issues.
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Posted 5 years ago
Good customer service
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Posted 5 years ago
Thought the service was quick and great customer service that I received!
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Posted 5 years ago
Would recommend a friend still with Hastings direct for car insurance
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Posted 5 years ago
Spot on
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Posted 5 years ago
service excellent from inception and renewed policy smartmiles gives people who drive carefully and reward them for doing so unlike other companies
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Posted 5 years ago
The service I recieved was excellent! They automatically renewed my insurance and halfed my price without me having to worry about it!
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Posted 5 years ago
Good insurer to start off on a black box. Their customer service team were very helpful when it came to answering questions about my policy and the black box worked well when I had a near miss and came off the road. I was called promptly after and was asked questions regarding the incident. It went well because nothing had been hit or damaged and I did not need to make a claim, and the person on the phone to me was very understanding.
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Posted 5 years ago
Never had any problems but had to phone up a few times with some questions and always answered the phone straight away, staff were kind and helpful.
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Posted 5 years ago
Very good service
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Posted 5 years ago
Great discounts on renewal went down by almost a third.
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Posted 5 years ago
Quick easy black box easy to install great app cost of insurance went down as a result and great customer service
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Posted 5 years ago
Would recommend and continue to use
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Posted 5 years ago
No problems at all, amazing insurance company, they are the reason I?ve kept my black box!
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Posted 5 years ago
Hastings Direct Smart Miles is rated 3.3 based on 1,960 reviews