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Hastings Direct Smart Miles Reviews

3.3 Rating 1,958 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

Company Reviews

Product Reviews

3.3

Based on 1,958 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 5 star review on 29th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had this for 3 months now and I have to be honest I think it’s great am 37 when I brought my new car my insurance quotes was stupid then this came up saved me 400 quid to be honest I was sceptical at 1st as drive up and down the motorway each day for work am still on 94 points out of 100 so I don’t think that is bad at all if it makes my insurance cheaper next yr I wud be happy to carry on with it”

Posted 1 week ago

“So far, one month into this insurance package, I have a 100% score, so I guess my driving is acceptable! The policy saved me around £500 on the quoted annual review, that, I think, is a fair reduction for good driving I am 66 and have many years of experience, so if people of my era complain, I guess they are doing something wrong!”

Posted 4 weeks ago

“Reading these negative reviews from poor drivers complaining about low scores are hilarious! Dangerous drivers never think they are dangerous! I’ve been using it for twelve months and have a score of 97. I really like the app and personally think all car insurance should use this device because it makes you drive more carefully.”

Hastings Direct Smart Miles 5 star review on 29th September 2023

Posted 7 months ago

“Excellent The service was excellent I'm well satisfied”

Posted 2 years ago

“Amazing service and great customer service received from these guys.”

Posted 2 years ago

“Ive had no problems with the blackbox scored 100 every journey, wondering how long do you actually keep the blackbox until hastings say you can stop using it?”

Posted 2 years ago

“Good service and good options for younger drivers. Would recommend as a first time insurance company.”

Posted 3 years ago

“This was a great choice for my daughters first insurance and by far the cheapest quote. We are coming up to a year now and her score is 98 out of 100. Most of the bad reviews for this product are by young men or their mothers claiming their driving is being wrongly represented. Let me assure you, when mummy is not there, those boys are trying to race me at traffic lights, breaking the speed limits, taking corners and braking too fast and driving too much after 10 pm. When mummy asks them about why their insurance is cancelled or their renewal is higher “ It wasn’t me mum, the black box is recording it wrong “ Anyway, just to recap..... if you are a genuinely compliant driver, this insurance is top notch !”

Posted 3 years ago

“Great insurance company. Helped me increase my miles for as little as 79 pence.”

Posted 4 years ago

Hi Laura, Thank you so much for your 5* review, we appreciate it! ~Lillie

Posted 4 years ago

“Easy to understand when getting my car insurance quote for the first time.”

Posted 5 years ago

“The member of staff was very helpful and listened to my needs giving me all options available I was dealt in a professional manner”

Posted 5 years ago

Hi Fozia, Thank you for your 5 star review! We are so pleased that you felt listened to and that you were dealt with in a professional manner. ~ Amber

Posted 4 years ago

“Brilliant been very happy”

Posted 5 years ago

Hi Helen, Thank you so much for taking the time to leave a review with us and for choosing to insure with Hastings Smartmiles. It's very good to see that you had such a positive experience with us -Theo

Posted 5 years ago

“Always easy to get hold of on the phone and very helpful. Never had any problem and all for a reasonable price.”

Posted 5 years ago

Hi William,Thank you so much for your 5 star review. It's great to know that you have found it easy to contact us and that you feel our pricing is reasonable. Thank you for insuring with us.~ Amber

Posted 4 years ago

“Excellent service and using the black box has reduced my premium”

Posted 5 years ago

“Really helpful App, allowed me to monitor my driving. When I had to ring up to enquire about something the person I spoke to was very helpful!”

Posted 5 years ago

“Easy renewal just what you eant”

Posted 5 years ago

“Advisor easy to deal with , knowledgeable and helpful .”

Posted 5 years ago

“Very good service, end of the year, they gave discount because of our good driving.”

Posted 5 years ago

“Very easy and great second year insurance price”

Posted 5 years ago

“Fantastic service! And they really do give great rewards unlike other companies! Will be stcking with them.”

Posted 5 years ago

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Hastings Direct Smart Miles is rated 3.3 based on 1,958 reviews