Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and professional staff members who are willing to go the extra mile.”

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Posted 8 years ago

“No nonsense, customer first service. Protected me well in an accident with a drunk driver and didn't mess me about. Clear and honest.”

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Posted 7 years ago

“I've been insured with this company for 5 years now and never had any problems. Great prices and always happy to help when I ring with an enquiry. Any changes made to my policy are done instantly which is Great!”

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Posted 7 years ago

“Pleasant and helpful staff.”

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Posted 6 years ago

“The Renewal premium was less than last year and the telephone service was fine however I spent a long time waiting for the correct person to be available”

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Posted 7 years ago

“No hassle renewal. Very helpful staff. Useful reminders but didn't feel pressured. Really pleased that I was able to purchase no claims protection after just one year and the cost of renewal was unbeatable. 10/10”

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Posted 8 years ago

“A phone call dealt with all the requests I had, very easy and professional”

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Posted 7 years ago

“Professional knowledgeable helpful”

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Posted 8 years ago

“..”

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Posted 8 years ago

“Excellent service, excellent discount after 1st year with SmartMiles black box”

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Posted 7 years ago

“Used this company to insure my first car, price was competitive and staff were very helpful over the phone. I have just renewed with them after being offered a 50% discount on my renewal. I do not have experience with other companies so I have nothing to compare to but I can?t see how it could get much better.”

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Posted 7 years ago

“We have had the box fitted now for 1 year, tried our best to drive carefully and obtained 98% which meant the renewal was reduced by ?60 a good day all round.”

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Posted 6 years ago

“Yes good service would recommend them”

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Posted 8 years ago

“Very easy to get in contact with, hardly any waiting on hold, good help with any questions, cheap insurance and i would recommed to friends & family”

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Posted 8 years ago

“Very easy to talk to on the phone, were ready to answer any questions or had, would definitely recommend and plan to use again in the future”

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Posted 8 years ago

“Very easy and gave me helpful advise when it came to renewing my insurance”

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Posted 7 years ago

“It was an easy no hassle transition from old to new insurance which was priced fantastically and was easy AN seamless to do as everything was done by Hastings Direct so nothing needed on my part which was great for me ... I received my renewal notice AN the New Years insurance cost which was much lower than the previous year an I was extremely happy about that then I did not have to do anything they simply took payment from my card on the date stated on the email .. no hassle no fuss ...and cheaper saving me money ...perfect and I will definitely recommend to all my friends and family”

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Posted 7 years ago

“Quick and easy to setup and monitor daily”

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Posted 8 years ago

“I'm very happy for company offer o good price of insurance for me I appreciate”

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Posted 8 years ago

“Really helpful staff when trying to renew my car insurance. Made it straightforward and an easy process”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews