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Hastings Direct Smart Miles Reviews

3.3 Rating 2,005 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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The advisor was able to answer my query and get it solved as quick as possible
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Posted 7 years ago
Amazing service, 2nd year insuring with them. Easy process, always checking up if you clonk your car on a curb. Friendly and good customer service.
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Posted 6 years ago
Your smart box,... gives me curfew,... I'm always at the left of the road, cause I drive carefully!
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Posted 8 years ago
Easy transaction, good price.
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Posted 7 years ago
It was good to be able to talk to someone about the policy ,they were friendly and helpful,
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Posted 7 years ago
The renewal of my car insurance was quick and easy. The information was emailed to me, and when I called I was not in a queue.
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Posted 6 years ago
Definitely recommend for young drivers
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Posted 7 years ago
Quick and easy purchase and very quick handling of smart box dispatch and instructions for install and website for smart miles is really easy to use
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Posted 8 years ago
Clear information Deposit was not required as i renewed policy- happy!!! Always available
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Posted 8 years ago
Good value no problems
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Posted 7 years ago
Fast set up via email and by having the smart metre fitted have saved over ?100 this year.
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Posted 7 years ago
first class. easy to deal with via internet/email. little black box easy to fit.
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Posted 8 years ago
No problems at all, amazing insurance company, they are the reason I?ve kept my black box!
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Posted 6 years ago
Easy renewal just what you eant
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Posted 6 years ago
I find the service helpful. T/C discussions have fruitful although I might I agree with the findings regarding my black box.
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Posted 7 years ago
Very good service kept well informed on procedures required
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Posted 7 years ago
Very easy to use the website, the smart miles box was installed within days and the man who installed it was very quick and efficient. The App is easy to use as well.
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Posted 8 years ago
I have rung a couple of times in the past few weeks to get some questions answered and To change some insurance details and the help down the phone was amazing. The app is also a great way for me to track my miles and my driving. Renewal price was also a lot better than I expected, which was fantastic
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Posted 7 years ago
Friendly and informative
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Posted 7 years ago
Very easy to deal with,very fair price,hassle free,great,would highly recommend.
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Posted 7 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews