Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never had any issues with them and I have just renewed for my second year of insurance with them after securing a 50% saving on my first year due to my good driving record. I shopped around and no one can offer me a quote anywhere near Hastings SmartMiles so it is an absolute no-brainer. Their customer service team are always really easy to get hold of over the phone and are always really friendly and efficient at dealing with any queries. I don't even mind having a black box as I barely even think about it. The only thing that restricts me slightly is the 10pm curfew but I don't drive after 10pm very often so my record is still above 90%. I would definitely recommend Hastings SmartMiles to any young person looking for affordable insurance.”

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Posted 6 years ago

“Excellent price, fab service, happy intelligent staff”

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Posted 6 years ago

“updated my insurance automatically at a great price reduction!”

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Posted 6 years ago

“Easy todeal with and prompt answering of the phone.”

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Posted 8 years ago

“Great way to start off as a new driver and getting rewarded for safe driving.”

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Posted 7 years ago

“During my first year of driving I have appreciated having the ?box? on my car which has allowed me to track how I have been driving and also helped me to see where I can improve. This has been reflected in my renewal cost for which I am very happy.”

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Posted 7 years ago

“Fab service! definitely recommend!”

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Posted 6 years ago

“I got through quickly and easily on the phone and my questions were answered confidently and patiently by the member of personnel who was polite and seemed interested in keeping me on board.”

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Posted 6 years ago

“Hi I really like the service you have provided for us however I am a bit disappointed the insurance rate gone up despite of having 2 years no claim bonus.”

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Posted 7 years ago

“Excellent service. Helpful people and very easy to work with”

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Posted 6 years ago

“Very friendly customer service, gave me the best offer as a new driver. Would definitely recommend them to family and friends. Insured with them again for a second time ?”

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Posted 7 years ago

“Although I had problems with the engineers coming to fit the black box and confusion over when it was activated as I was unaware it already was. When I phone up the people I spoke to dealt with my issues and gave me a refund on the telematics”

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Posted 8 years ago

“Well-trained staff dealt with matter efficiently.”

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Posted 8 years ago

“Really helpful and always answer all my questions without making me feel stupid as I'm still new to this.”

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Posted 7 years ago

“Always beat other quotes. Great customer service; the team always resolve the issue there and then on the phone. Have recommended them to others and will continue recommending them!”

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Posted 7 years ago

“It was very quick and hassle-free to renew my insurance. I'm glad that I chose Hastings Smartmiles for my car insurance; the discount after a year was immense, especially for a new driver such as myself.”

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Posted 7 years ago

“They are easy to access and the price was good too”

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Posted 7 years ago

“Couldn?t recommend this insurance company any higher. I have driven like an angel and have been hugely rewarded. My insurance cost is less than half of what it was last year, which is fantastic! Unbeatable price and unbeatable service”

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Posted 6 years ago

“Quick & efficient service. Competitive prices. Operators very informative & helpful”

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Posted 8 years ago

“Excellent service for a young driver!!”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews