Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, send over no claims bonus strait away so it was easy to change insurance company. Because Ii've had no hassel with Hastings I would use them again. .”

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Posted 8 years ago

“Everything always runs so smoothly.”

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Posted 8 years ago

“Very efficient service. Would definitely recommend.”

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Posted 9 years ago

“Affordable and after a year the cost of my insurance dropped by 45%”

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Posted 9 years ago

“So easy,really helpful staff.”

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Posted 9 years ago

“Simple renewal process and well priced”

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Posted 8 years ago

“From changing to your SmartMiles service, [ after speeding fine] Having monitor fitted ,allowing viewing of ratings. Have been able to cut my insurance by another ?100 this year.”

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Posted 8 years ago

“Excellent service”

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Posted 9 years ago

“Had Hastings for a year now and it?s brilliant. I got a 100 on my black box score which led me to getting a cheaper quote for my new policy. Would highly recommend if you are a new driver.”

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Posted 7 years ago

“Having the monitor on our driving has really made a difference to our renewal. It also concentrates the mind when driving even through we were always careful with speed etc.”

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Posted 8 years ago

“Good insurer to start off on a black box. Their customer service team were very helpful when it came to answering questions about my policy and the black box worked well when I had a near miss and came off the road. I was called promptly after and was asked questions regarding the incident. It went well because nothing had been hit or damaged and I did not need to make a claim, and the person on the phone to me was very understanding.”

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Posted 8 years ago

“very professional ,helpful and knowledgeable”

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Posted 7 years ago

“Excellent service & more excellent price, nearly half of what I paid last year :)”

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Posted 8 years ago

“Really good customer service along with a very cheap renewal on my insurance! They also provided me with a lot of telephone support/advice.”

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Posted 8 years ago

“really good service an a real easy app to use understand and track my driving”

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Posted 8 years ago

“Amazing job, would highly recommended a black box for first year. I?m on my 2nd year with a black box still an it brings your insurance down a hell off a lot.”

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Posted 8 years ago

“They are great!”

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Posted 8 years ago

“Always give you the right answers and polite”

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Posted 8 years ago

“Very good insurance company'”

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Posted 9 years ago

“Excellent customer service , my car insurance has gone down 3 years running”

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Posted 9 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews