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Hastings Direct Smart Miles Reviews

3.3 Rating 2,005 Reviews
56 %
of reviewers recommend Hastings Direct Smart Miles
3.3
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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All good, send over no claims bonus strait away so it was easy to change insurance company. Because Ii've had no hassel with Hastings I would use them again. .
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Posted 7 years ago
Everything always runs so smoothly.
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Posted 6 years ago
Very efficient service. Would definitely recommend.
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Posted 8 years ago
Affordable and after a year the cost of my insurance dropped by 45%
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Posted 8 years ago
So easy,really helpful staff.
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Posted 8 years ago
Simple renewal process and well priced
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Posted 7 years ago
From changing to your SmartMiles service, [ after speeding fine] Having monitor fitted ,allowing viewing of ratings. Have been able to cut my insurance by another ?100 this year.
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Posted 6 years ago
Excellent service
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Posted 7 years ago
Had Hastings for a year now and it?s brilliant. I got a 100 on my black box score which led me to getting a cheaper quote for my new policy. Would highly recommend if you are a new driver.
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Posted 6 years ago
Having the monitor on our driving has really made a difference to our renewal. It also concentrates the mind when driving even through we were always careful with speed etc.
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Posted 7 years ago
Good insurer to start off on a black box. Their customer service team were very helpful when it came to answering questions about my policy and the black box worked well when I had a near miss and came off the road. I was called promptly after and was asked questions regarding the incident. It went well because nothing had been hit or damaged and I did not need to make a claim, and the person on the phone to me was very understanding.
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Posted 6 years ago
very professional ,helpful and knowledgeable
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Posted 6 years ago
Excellent service & more excellent price, nearly half of what I paid last year :)
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Posted 7 years ago
Really good customer service along with a very cheap renewal on my insurance! They also provided me with a lot of telephone support/advice.
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Posted 7 years ago
really good service an a real easy app to use understand and track my driving
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Posted 7 years ago
Amazing job, would highly recommended a black box for first year. I?m on my 2nd year with a black box still an it brings your insurance down a hell off a lot.
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Posted 7 years ago
They are great!
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Posted 7 years ago
Always give you the right answers and polite
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Posted 6 years ago
Very good insurance company'
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Posted 8 years ago
Excellent customer service , my car insurance has gone down 3 years running
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Posted 8 years ago
Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews