Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,006 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hastings direct has kept me really happy throughout the year, and now they gave me a really good Renewal price. :)”

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Posted 7 years ago

“quick and efficient”

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Posted 7 years ago

“great”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“The standout highlight was the fantastic attitude and help from the employer's on telephone customer service, all be it slightly long queue waits on the phone their help was perfect.”

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Posted 8 years ago

“Great service all round”

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Posted 7 years ago

“A highly recommended company, very helpful customer service staff”

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Posted 7 years ago

“Easy to sort out. Staff helpful and friendly. This is my 3rd policy with you as most competitive price for a young driver.”

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Posted 7 years ago

“I have just renewed my insurance. I now have one full years no claims bonus. No real issues apart from braking score is at 0 and it won?t move! Overall score is at 67. Very happy with service. Any problems and help at hand. Very polite and easy to to talk to. Well done and thank you Hastings - it really has been a pleasure!”

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Posted 7 years ago

“The ease. Clarity and helpfulness made .my introductilon to your company a pleasure.”

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Posted 8 years ago

“Did everything they should do”

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Posted 7 years ago

“Brilliant service, offer a lot of time and support and are reasonably priced.”

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Posted 6 years ago

“No difficult complicated information it is what it states on the tin”

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Posted 8 years ago

“Great service, had my renewal explained and also tips on my box such as i now get unlimited mileage and can go out after 10. The discounts have been amazing year on year. This is my 3rd year with Hastings and i continue to stay with them for a long time!”

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Posted 7 years ago

“They have been great with dealing with my insurance and answering any questions that I have.”

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Posted 7 years ago

“Payments came out on time and had no problems”

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Posted 7 years ago

“Brilliant service when I had someone go into the back of me last year, despite only being with the company two weeks. The discount I?ve had this year has halved my insurance premium. Fantastic staff if you need to top up miles, etc in the first year.”

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Posted 7 years ago

“everything was done to time and date.”

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Posted 7 years ago

“Great customer services easy to change details overall great”

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Posted 7 years ago

“very helpful and polite”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,006 reviews