Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best advice ever from customer service and case handlers. After the car was written off, got the money at the same amount as the price of the car. The insurance I've got was also surprisingly cheaper this year compared to last year although having such an accident. Would definitely recommend.”

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Posted 7 years ago

“Easy to communicate with, clear on their policy and excellent prices!”

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Posted 7 years ago

“Really helpful, not pushy and advised everything I needed to know. The lady that helped me was brilliant!”

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Posted 6 years ago

“Really easy to speak to and got what I needed sorted very quickly.”

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Posted 7 years ago

“SmartMiles encouraged my granddaughter (a new driver) to drive sensibly and according to the rules of the road. As a reward , we were offered a competitive insurance renewal quote, which was seen as a positive reinforcement for adhering to the rules. Fair play at all times.”

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Posted 7 years ago

“no problems no hassle. smartbox easy to install having given clear instructions”

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Posted 8 years ago

“Did what it say”

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Posted 8 years ago

“Amazing customer service! Helped me answer my question... friendly staff... never waited long to be spoken to a member...”

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Posted 8 years ago

“Very polite and helpful on the phone. Made my insurance renewal process stress free!”

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Posted 7 years ago

“Easy to renew. No issues to report”

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Posted 7 years ago

“Fantastic price and customer experience is great.”

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Posted 6 years ago

“everyone is really friendly whenever i ring them up”

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Posted 6 years ago

“Great communication and also great service when I called up. Only reason I left was because I got a cheaper Quote elsewhere!”

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Posted 6 years ago

“First time insurance alittle expensive but after a year with a black box it was half the prise which is all the better for me as I checked with other company's and they couldn't beat this quote”

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Posted 8 years ago

“Extremely helpful support and great price.”

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Posted 7 years ago

“Great service, very competent CS rep. Helpful and friendly. Halved my insurance costs. Definitely recommend this company.”

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Posted 8 years ago

“great”

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Posted 8 years ago

“The person who I rang and paid to was courteous and helpful.”

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Posted 6 years ago

“I thought that the process was simple and easy enough that anyone could use it no problems at all.”

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Posted 8 years ago

“First time insurance with a black box explained everything well”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews