Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when renewing my policy. Always answer the telephone when ringing if anything needs changing on the policy.”

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Posted 6 years ago

“Great customer service, was quick and easy to renew my policy and the quote was very competitive. Would highly recommend Hastings Direct Smartmiles for young drivers.”

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Posted 6 years ago

“Phoned up and got a great deal on insurance with no hassle.”

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Posted 8 years ago

“The service I recieved was excellent! They automatically renewed my insurance and halfed my price without me having to worry about it!”

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Posted 6 years ago

“Amazing service, and very reasonably insurance price.”

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Posted 7 years ago

“A very quick and well informed service.”

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Posted 8 years ago

“Yes iv got my granddaughter to go with them”

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Posted 6 years ago

“Can't fault Smartmiles really. Very good renewal price quote, ?550 for my second year driving from the original ?1300 for first year which was also the cheapest available. Only thing I will mention is the Time of Day rating on the app has a strange way of being scored, and does have quite a large impact on your overall score which isn't too handy. Great other than that. Customer service very helpful too.”

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Posted 7 years ago

“Really happy with customer service and the price of my renewal insurance have told my friends and family and my daughter has renewed her insurance with you, son is also looking to renew his in December. I think they are so helpful.”

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Posted 7 years ago

“Very polite and efficient service at a competitive price”

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Posted 7 years ago

“Considering new drivers at affordable prices.”

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Posted 8 years ago

“Cheaper to renew with them than go with someone else. Quick to answer the phone.”

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Posted 7 years ago

“Talking to a real human being who knew her stuff and was pleasant and friendly whilst still remaining professional”

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Posted 7 years ago

“Second year with Hastings , after my first year of driving , hassle free, had a box fitted and scored well , which gave me great discounted price on renewal , over 50% cheaper , great to be rewarded as a young drive . Super service”

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Posted 7 years ago

“Their service was very friendly, to the point and very clear. I saved about ?500 on my insurance and they communicated this to me in very good time before my renewal, with no strings attached. Brilliant.”

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Posted 8 years ago

“I renewed my policy again, great price- cheaper than the rest and great timing. It was simple and easy to renew, great communication, not pestering me during my renewal time scale.”

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Posted 7 years ago

“This will be my 3rd year of insurance with Hastings and I have no complaints whatsoever, the renewal is stress free and simple, Hastings do all the work just send you the document to sign, the price of my insurance has lowered significantly with Hastings and I couldn?t find anyone who would match it. Overall great and recommend them to anyone.”

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Posted 7 years ago

“Smart box delivered promptly and fairly easy to fit. Awaiting report on my driving!”

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Posted 8 years ago

“Insurance and service was great”

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Posted 6 years ago

“Amazing service, simple and easy to use.”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews