Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only one thing is the black box is ultra sensitive & takes ages for the score to go back up”

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(Car Insurance) - Posted 8 years ago

“Easy to follow website for quote and purchase of car insurance.”

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Posted 9 years ago

“fantastic product. As long as you drive safely then no issues. Promoting safe driving across the uk”

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Posted 9 years ago

“Very happy with everything especially for it being my first time having insurance with a car. I was very nervous at first and didn't know where to go, but I was happy with my results. Cheap prices and the policy is amazing!”

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(Car Insurance) - Posted 9 years ago

“Price of car insurance renewal,and ease of new customer policy”

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Posted 9 years ago

“Was a little worried when I read all the reviews, just done 3 journeys and scored 100%. I have a Jeep Renegade that as a eco screen for fuel economy , I follow this and it's quite difficult and usually score in the 80s. Your gear changes have to be bang on, acceleration, deacceleration and speed much harder. The poor reviews won't realise how well you have to drive, you have to slowly go up and down your gears and try not to use your breaks, when you do use them gently.”

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Posted 9 years ago

“My first car insurance after passing, it was the cheapest with a monthly cost of £140, the box was easy to fit and stayed on 100 for 32 days and now I'm on 97 and it's been 57 days, you just have to be really cautious with speed, will definitely renew if the price is right.”

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Posted 9 years ago

“Was quick and easy to insure my car. Very helpful staff on the other end of the line!”

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Posted 9 years ago

“Well personally for me this insurance company have been really good. My first year I paid just under 1200 including breakdown cover and when I came to renew my insurance I was quoted under 500 ! Including breakdown ! It was fantastic !”

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Posted 9 years ago

“I took this smart miles box out a couple of days ago. I've done one journey of 86miles mostly motorways. I drive at a steady 50-60mph to get fuel economy - guess what... on this one journey I scored 100% for speed, 100% for braking, but 0% for acceleration. I guess Hastings Insurance don't know how to join a motorway correctly... For the record, i'm 45 years old and rather awkard so intend to be a fly in the ointment with Hastings and beat their target of 50% despite their scams. I voted this 5 stars to draw attention, as it looks like most people wouldn't even rate 1 star. Watch this space in 2017 for further feedback.”

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Posted 9 years ago

“Absolutely fantastic, only had 1 issue when I changed my Reg plate to a private one, but there was a misunderstanding and was quickly resolved. Great customer service and would recommend to absolutely anyone!!”

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Posted 10 years ago

“Very good service,”

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Posted 10 years ago

“I made a enquiry about how the feedback scores for time of day, acceleration, braking and speed were calculated- received an e.mail back but still unclear as they seem to carry a different rating. It also seems they penalise (i.e. score of 0/100 ) if the car isn't driven for whole days. Doesn't seem fair. Otherwise very good.”

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(Car Insurance) - Posted 10 years ago

“Fantastic help from customer services at the start of my policy, I WILL be renewing with them definitely”

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(Car Insurance) - Posted 10 years ago

“Really pleased with my policy and even more pleased with he customer service I have just received. Spoke to a young man named Tom for the best part of half an hour and every question I had he answered honest and truthful. 10/10.”

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Posted 10 years ago

“n/a”

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(Car Insurance) - Posted 11 years ago

“Very good policy insurance... very pleased with renewal price. Would definitely recommend.”

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(Car Insurance) - Posted 11 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews