Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service explained my policy really well and very accomodating to what I use my car for and the best policy for me!”

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Posted 8 years ago

“Everything was smooth and easy, and Hastings gave me the best quote two years running (the second year perhaps rewarding customer loyalty). Application process was straightforward. I've no complaints.”

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Posted 9 years ago

“When needed staff are very helpful and relatively easy to contact. Good product competitively priced. Black box straight forward and a definite help for a new driver.”

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Posted 9 years ago

“I believe hasiting direct smart miles are great as they are always quick to deal with any problems I have came across, I am also a fan of the app so I can check my results.”

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Posted 8 years ago

“I had originally cancelled the extention of my insurance, and phoned back 5 minutes later to ask if it was possible to keep hastings as my insurance. The woman on the phone was brilliant and sorted it out for me quickly after speaking to management and finance. Also my quote dropped by nearly ?300 in the first year.”

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Posted 9 years ago

“Quick and easy”

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Posted 8 years ago

“Customer service is always quick to answer any calls on first few rings. Perfect!”

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Posted 8 years ago

“Very helpful staff. I had an issue with a lost debit card but they were very understanding and put my mind at rest that my daughter would still be insured.”

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Posted 8 years ago

“There was an issue with payment, and when i phone to resolve the issue the people I spoke to where polite and understanding and talked me through the issue so that we sooved it.”

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Posted 8 years ago

“Always so happy and friendly on the phone. They?ve made my 2nd and 3rd year as a young driver so much cheaper than any other insurance company. Would recommend.”

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Posted 7 years ago

“very helpful easy to deal with hassle free”

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Posted 9 years ago

“I have only spoken to your employee on the phone and found her very polite and helpfulHe”

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Posted 8 years ago

“Renewed my car insurance with Hastings Direct this month I did this over the phone and the customer service was lovely. My insurance has gone down in price this year and would definitely recommend!”

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Posted 8 years ago

“really helpful thanks”

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Posted 9 years ago

“Quick to get through with an english speaking call centre”

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Posted 8 years ago

“Very happy with my service, the guy I spoke to was really helpful and cheerful, got all of my queries sorted no problem!”

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Posted 8 years ago

“This is my second year with hasting smart miles and they are fab! Fantastic renewal price!! Definitely reccomemt”

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Posted 9 years ago

“Price was very competitive and was a very straight forward process to renew”

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Posted 8 years ago

“Simple to understand. Good value.”

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Posted 8 years ago

“excellent service , very pleased with renewal price , thankyou”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews