Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Straight forward friendly patient and very helpful”

Helpful Report

Posted 7 years ago

“Very helpful and efficient service thanks for your help to get back on the road after being banned”

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Posted 7 years ago

“Got a brilliant service from mike makin very friendly and helpful got me the best deal”

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Posted 7 years ago

“Really tried to get me the best price for my car insurance.”

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Posted 7 years ago

“Ross who arranged my insurance was so helpfull, polite and very friendly.”

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Posted 7 years ago

“Mike Makin dealt was very helpful and helped deal with my quote quickly and efficiently in a fairly stressful situation created by a previous provider. Great service, thank you Mike, I wish more customer service reps were like you!”

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Posted 7 years ago

“I had the pleasure of dealing with your representative Mike Mackin. Mike was excellent and a pleasure to deal with as he really took time to understand my needs and the circumstances in which I found myself. He was a true ambassador for the company and delivered an excellent service resulting in affordable payments and complete customer satisfaction. Additionally, I found him to be very efficient and he immediately followed up on an enquiry I had, personally ringing me and offering the reassurance I sought”

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Posted 7 years ago

“Mike was great at assisting me with getting a comp cover for my car. I wanted to leave my old insurer for a long time and I’m so glad I was able to get a competitive cover at Insurance Factory. I would certainty be renewing with you guys if all goes to plan for next year. Thank you Mike.”

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Posted 7 years ago

“Mike was the person I spoke to regarding my new car insurance I found him very kertious, polite and very helpful in explaing the new policy he is a credit to your company”

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Posted 7 years ago

“Mike was very efficient and detailed with the information given and made it easy to understand”

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Posted 7 years ago

“Most helpful company I have ever been with. Very understanding and informative.”

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Posted 7 years ago

“Mike was very helpful and managed to get a good quote for my insurance policy. amazing customer service and pleasant to speak with.”

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Posted 7 years ago

“Mike was very plesant do deal with and the whole process was effortless.”

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Posted 7 years ago

“Very helpful and made the whole encounter very simple and easy.”

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Posted 7 years ago

“Mr Ian Quinn was very helpful during our phone call today, very friendly, very polite, and even made me laugh. Added bonus .. thank you Ian”

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Posted 7 years ago

“Mr Ian Quinn a member of customer services i spoken today was very friendly and helpful. I would recomend to the other friend and families in the future.”

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Posted 7 years ago

“The man I spoke to was Ian and he was a great help and very friendly and I seriously couldn’t have had anyone better to deal with my policy and I would definitely recommend to any family and friends”

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Posted 7 years ago

“Literally the WORST company I’ve ever had to deal with. I will never use this company again. Changed policy and all it’s details including payments without notifying me. Ombudsman told me tat it was a serious legal issue if they have and I was entitled to complain, I’m just glad I’ve moved to another company. Very rude staff don’t know what they’re doing and managers who give attitude.”

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Posted 7 years ago

“Ian was extremely helpful throughout the process and with some great whit it was an enjoyable experience. Great quite in the end thaNHS to Ian”

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Posted 7 years ago

“Absolutely amazing customer service and an excellent quote from Ian who was very informative and exceeded in every aspect of our enquiry”

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Posted 7 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews