Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoe with Ian on the phone late in the evening who was very thorough with detail and worked hard to get me the best price for what i needed and requires. He was very helpful and kind on the phone.”

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Posted 7 years ago

“Thank you Ross for being very clear in explaining g everything thank you were very helpful”

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Posted 7 years ago

“I called up to set up a new insurance policy. I got through to Ross and he was amazing. He explained everything clearly and was very helpful.”

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Posted 7 years ago

“Excellent service thanks to Ross”

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Posted 7 years ago

“Mike was very patient and helpful.”

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Posted 7 years ago

“Mike, was fast and efficient, I am very satisfied with the service he provided.”

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Posted 7 years ago

“Iain was great and talked me through everything, great customer service and was lovely to speak too.”

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Posted 7 years ago

“Customer service spot on, Ross delivered and exceeded expectations was polite and answered all my questions and helped me find the best quotes top job from Ross and the insurance factory (phone won’t let me rate but 5/5 stars from me)”

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Posted 7 years ago

“I was attended to by Mike. He did a great job and helped me find the best insurance for my car! Thanks Mike”

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Posted 7 years ago

“Mike was very easy to talk to and very efficient. Can't fault anything. Everything was straightforward. Thanks Mike.”

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Posted 7 years ago

“Very easy to deal with . Polite on the phone. Can't fault the service.”

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Posted 7 years ago

“My experience with Insurance Factory was excellent. Ross was very helpful and friendly in terms of going through the different information requested. The process was fast one day from start to finish. I would highly reccomend The Insurance Factory. Again cant thank Ross enough for his time and help.”

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Posted 7 years ago

“Quick and efficient, no faffing about”

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Posted 7 years ago

“Ask for ian Quinn to assist friendly human and helpfull👍”

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Posted 7 years ago

“The help you gave was amazing and at such a difficult time for myself.”

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Posted 7 years ago

“Ross the advisor was so helpful and understanding and gave me a great deal had a wonderful experience thanks to Ross and will definitely tell others and use insurance factory again because of ross”

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Posted 7 years ago

“Mike Makin sorted out our commercial van insurance quickly and efficiently, a much better level of service than from our previous broker.”

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Posted 7 years ago

“Ian was very helpful great sounding guy easy to talk to thx again”

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Posted 7 years ago

“Mike was very helpful and thorough and got me back on the road after a driving ban”

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Posted 7 years ago

“It was quick and easy, the man on the phone was very helpful and funny!”

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Posted 7 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews