Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gentleman who dealt with me has amazing customer skills. Talking to someone local as opposed to difficulty in a call centre abroad allowed me easily answer all questions and ask questions which were professionally answered. We had some football jokes as opposing team fans and established a quick rapor. Credit to your company. Will recommend. 6 stars !!!”

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Posted 6 years ago

“Ian just made buying insurance a pleasurable experience ..excellent service ian .cheers mate”

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Posted 6 years ago

“The guy ian was lovely really helpful professional and us a credit to your company. Thanks very much Aston Villa 7 Liverpool 2 🤣”

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Posted 6 years ago

“Ian was brill today to sort my car insurance went through everythink clearly and slowly happy with the service top bloke”

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Posted 6 years ago

“Ian was extremely helpful and provided an excellent service.”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“I called to confirm the online quote i had received. The customer service was excellent, polite and extremely helpful.”

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Posted 6 years ago

“Ian was the best advisor I have ever spoken to, he worked incredibly hard to find me the right deal, I was able to contact him personally again which helped so much as he knew my situation and I didn't have to explain it multiple times to different advisors, fantastic service Ian, you must be congratulated!”

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Posted 6 years ago

“Extremely helpful and polite.. Quick and easy ...”

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Posted 6 years ago

“Extremely helpful staff”

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Posted 6 years ago

“Professional and thorough.”

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Posted 6 years ago

“Great experience and top bloke! Thanks for your help!”

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Posted 6 years ago

“Quality service with Ian Quinn, really helpful, managed to get me the best deal I could possibly get and can see he is really committed to provide exceptional customer service.”

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Posted 6 years ago

“Ian was Very helpful couldn't do enough to try an lower the quote. Thank you”

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Posted 6 years ago

“I was unable to proceed online with my online quote due to unavoidable factors. I was directed to the phone and Ian answered and was very helpful and efficient in getting my quote finalised. Big thumbs up! Thank you.”

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Posted 6 years ago

“Had to add another vehicle to my policy & dealt with Ian Quinn, who I can only describe as 5 star in every way. He explained everything to me Clearly and answered any questions I had. I am a happy customer with no complaints.”

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Posted 6 years ago

“Very personable agent. Very helpful. Very good service.”

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Posted 6 years ago

“Needed to wait bit long to speak to someone, but afterwards it was brilliant. I've never spoken any other customer service that was so friendly and helpful, the given information was thorough.”

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Posted 6 years ago

“Ian was very helpful and my quote was a great deal less than I was currently paying.”

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Posted 6 years ago

“Ian quinn helped me was very helpful would have got 5 stars but some little boy who didnt clearly have any customer training as was really rude and tryed to up the price aswell but ian was brillliant”

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Posted 6 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews