Be Wiser Insurance Reviews

2.6 Rating 315 Reviews
39 %
of reviewers recommend Be Wiser Insurance
2.6
Based on 315 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
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Customer.Care@bewiser.co.uk

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Anonymous
Anonymous  // 01/01/2019
Scammers Do not trust them They take any oportunity when it comes to taking your money. People are getting scammed every day by them
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Posted 1 year ago
Disgusting customer service vulnerable adults left with no help for missed payments been on phone since 9am passed around emailed CEO and financial ombusman callsznot listend to complaints ignored disgusting company this
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Posted 1 year ago
Great experience they are very good and quick costumer response
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Posted 2 years ago
Stay away! They charge £35 just to change the address as well as an increase of £316 on a policy that has a few months left on it. If I cancel it, I would have to pay £850 because of the discount I was apparently given despite the fact that my insurance policy is a monthly one. I found this very opportunistic and If this is what they do at a change of address, I can't imagine how they will behave if I were to have an accident.
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Posted 2 years ago
Stupid company with stupid fees Read carefully term and conditions written with small letters they take lots of many. Bad experience not recommended at all poor customer service.
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Posted 2 years ago
This is basically a scam company, they took my £550 deposit then informed me my excess was £3000, the cars only worth £1500! Then 3 days later they sent an email saying they're canceling my insurance because they've been unable to verify my details? I gave them the exact same details I give every other insurance company and never had a problem, I then get informed my deposit is being used to cover admin fees, then get an email if I pay extra they may be able to stop my cancellation! I contacted my bank and they refunded me straight away and also told me I'm not the first person who has contacted them about this company! Avoid at any cost!
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Posted 2 years ago
Worst insurance I have ever seen, please don't waste your money on this insurance. Their terms and conditions are horrible anything you have to pay fees for everything, any changes you want to make you have to pay fees
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Posted 2 years ago
Insured my van in November at a cost of £291 and due to unforseen circumstances I cancelled my policy today 17 January and hoped to transfer to my new car but was told you cannot change from commercial to a car fair enough but they only offered me £75 back so in 8 weeks of being Insured I've lost all that money still never mind took my business somewhere else
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Posted 2 years ago
Very nice to search and have always nice quote and prices thanks for help
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Posted 2 years ago
Stay away from this company..very disappointing service i was already paying 220 pounds per month as insurance and due to my change of address they asked me to pay nearly 350 every month so i had to sell the car because it was a cheaper car.when i called to cancel the insurance they asked me to pay 156 pounds extra for canceling and administration fee ...no point to take a service with them.paying more insurance than a car value..poor service "Do not take policy with them"
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Posted 2 years ago
Made me cry after being a brand new car driver, first car, new insurance and found out the car was faulty, I only had the insurance for a week, they charged me extra to cancel my insurance. Was left really upset and confused. Robbing bastards should be ashamed of themselves.
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Posted 2 years ago
Avoid like the plague ...they do not answer the phone i have been transferred around for more than 1hour 45min i am currently still listening to music, they use a management company to field calls , i have NEVER had such a bad experiance with any Insurance company, goodness know how you would get by if you needed to claim and get everything sorted, i only have a question about my tools cover Take my advise and look elsewhere ....its not worth the few quid you save using this company.
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Posted 2 years ago
STAY AWAY FROM THIS COMPANY!!!! BIG fraud!!!
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Posted 2 years ago
Cancelled the insurance and they took the £400 they got back from the company for “administrative fees”. Absolute daylight robbery. Avoid at all cost.
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Posted 2 years ago
Scamming company PLEASE AVOID THEM! Was trying to cancel the policy and have been put on hold with no reason for hours. Very disappointed customer service.
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Posted 2 years ago
Over the course of a month leading up to my renewal time, I received 3 different quotes from BeWiser, each more than the previous! £330, £420 and £435. The best quote from a price comparison site was £220, hence my wish to contact BeWiser to get a competitive quote. There hadn't been any alteration in the cover from my side. BeWiser gave no explanation for this discrepancy and were wholly unapologetic. As a result, I looked elsewhere, and found a much better insurer, Hastings Direct. Adieu BeWiser!
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Posted 2 years ago
Very disappointing... misleading information and also if you want to cencel the policy they charge ridiculously.. don't ever go with this company
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Posted 2 years ago
Competitive price. More than happy with service
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Posted 2 years ago
Anonymous: “Stay away from this company”
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Posted 2 years ago
all helpful and polite when you are looking for insurance, but stops there, 30 minutes waiting on phone, gave up in the end, and no response to 2 emails....... got the money already their job is done....
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Posted 2 years ago
Be Wiser Insurance is rated 2.6 based on 315 reviews