Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service from Cameron, he talked me through everything and assisted me with all my queries. He was a massive help to me! Will definitely be recommending Ladybird insurance”

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Posted 7 years ago

“Please stay away. They are cheap but are not worth it. Staff are not very informative. They will not provide you inportant information and then use the excuse they did not know. I have lost more than 900 in 6 months.”

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Posted 7 years ago

“Great service from start to finish really helped me sort a new policy out with everything I needed at an affordable price. Thank you”

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Posted 7 years ago

“Extremely happy with the way I was dealt with over the phone Cameron was very good at explaining and dealing with any enquiries I had with my policy Highly recommended, good customer service.”

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Posted 7 years ago

“Amazing service from Richard! Outstanding customer service! Couldn’t of been more efficient and helpful!! Thank you so much for all your help Richard!”

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Posted 7 years ago

“Very happy with my insurance I got from the company today.. .Shaunie McWilliams was very helpful with explaining everything.”

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Posted 7 years ago

“All the process was made in a very profesional manner.Congratulations for great services.”

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Posted 7 years ago

“Great customer service and excellent advice and support”

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Posted 7 years ago

“I spoke to Richard Wyatt today who was extremely helpful with my car insurance enquiry. He was very patient when i was asking questions and he called me back with the details of the insurance offer rather than me sitting on hold. He was polite and courteous and i am thankful for his help”

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Posted 7 years ago

“Do not use this insurance company! They are a load of bulls!!! They definitely DO NOT know how to look after there customers!! Worse insurance I’ve ever had!”

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Posted 7 years ago

“Was not impressed with their service. Would recommend to use other insurance companies that are more interested in retaining their customers rather than lose them.”

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Posted 7 years ago

“Very helpful indeed”

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Posted 7 years ago

“Great customer service staff, Jamie Simms was brilliant on the phone, explained everything very well m, though there was a delay he took full ownership and provided great help to get me sorted with insurance.”

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Posted 7 years ago

“Hi Richard you been a very good person and helpful wish you all the best.”

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Posted 7 years ago

“Very helpful indeed”

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Posted 7 years ago

“#ryan very helpful and explained everything clearly thanks for a smooth transaction”

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Posted 7 years ago

“Jamie was very helpful”

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Posted 7 years ago

“Terrible experience. When starting my policy I was honest, transparent about having 2 cars and a 5 year no claims bonus that was being used on another policy. I sent in all of my documents, after 1 month they contacted me saying that they would be cancelling my insurance in 7 days due to the No Claims Bonus being used on another policy. I told them this from the start and they gladly took my money which I paid in full and said it was all fine. Not only did they cancel my insurance, they have charged me a £75 admin fee AND 10% on the annual policy! The MD of the company didnt reply to any of my emails or calls and the Manager within the teams couldnt offer any solutions whatsoever and will still be charging me the fees stated above. Terrible service. Wouldnt recommend. I guess you get a cheaper quote from another company and you pay for it eventually - MORE THAN what I would have previously paid! My error. Wont be doing that again.”

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Posted 7 years ago

“Very very helpful lady (Shaunie) helped me today and made me feel very at ease”

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Posted 7 years ago

“Very professional, helpful and explained everything to me, made the process much easier to obtain my car insurance. THANK YOU Jamie Simms”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews