Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

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4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service & very helpful”

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Posted 7 years ago

“Quick, understanding and helpful, job done. I had the pleasure of Discussing my insurance policy with Richard Wyatt, who went above and beyond to make sure I was comfortable with the policy and made me fully aware of essential information, as well as directed me to a source in which to retrieve more in depth advice just in case. Very friendly personality, I am very pleased and grateful for this smooth transition. Wish you all the best, thanks again.”

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Posted 7 years ago

“Good service! The man in the phone was very helpfull!”

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Posted 7 years ago

“Easy to talk to .got insurance”

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Posted 7 years ago

“I couldn't chosen a better day to get my car insured.Had the most kind, patience and lovely sense of humour adviser on the phone today.And the bonus was that his lovely voice gave me the right quote at the right time.100% to the employee of the month.Easter is on you #Richard.”

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Posted 7 years ago

“#4 Very easy to deal with, great extras at low costs, cheapest quote for fully comp, previously cancelled insurance within 14 day cooling off period, as they quoted £165 PCM with three years (almost 4) NCDs. This was either £50 PCM or £500 odd pound for the year, so it’s been paid outright.”

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Posted 7 years ago

“Adam was very charming, and professional at all times, he handled my "policy" with great service and dedication.”

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Posted 7 years ago

“Dealing with this company was a joke from start to finish, poor information gathering by staff who were just reading from scripts including a manager who should have known better resulting in cover being cancelled after 4 days with no offer of solution and being charged an admin fee for the privilege!!!! cost me time and money, cover sorted with another company now cheaper and faster result, I will never consider or recommend Ladybird to anyone going forward!!!!”

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Posted 7 years ago

“Cameron was Very nice and helpful, understood that I had to collect my brother from school and agreed a time to call back.”

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Posted 7 years ago

“Please do not book the insurance with Ladybird.. they have stolen the money from people... they cancelled my insurance and charged me unconditional charges... Thief company.. never recommended...”

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Posted 7 years ago

“Poor attitude from call taker, rude and absolutely no use. Had to cancel after 2 days of cover at a cost of over £100. Plus 2 25 admin fees.. Pay the extra and go else where.”

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Posted 7 years ago

“Tammie helped me renew my insurance and was very helpful and went over things when I was unsure thanks”

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Posted 7 years ago

“Can only comment on first phone call, to say I only wanted to pay I spent 30 minutes on the phone and half of that was on hold, I was so close to hanging up and choosing another company.”

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Posted 7 years ago

“They charged me £55 to cancel my policy 2 weeks before it even started because they had me down as driving for 3 years instead of 2 years and so many months, the price went up by £200 once they realised. Absolutely livid.”

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Posted 7 years ago

“cameron was clear on everything and was able to validate all questions. no issues so far, good service.”

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Posted 7 years ago

“Really helpful and easy to complete verication , spoke to Cameron”

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Posted 7 years ago

“First class service under trying conditions,the phone line was truly awful, but your salesperson persevered, top marks”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Excellent service, Staff went out of their way to match price of other competitors. Dan really helped go through additional covers. Still with them 3 years running.”

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Posted 7 years ago

“Will never insure through Ladybird insurance again. Changed my car 3 months until the end of the policy, informed Ladybird and they said they would need to cancel it as the car was too expansive. I didn't receive an extra no claims bonus as I didn't finish the full year, onto of that they then took a £20 fee plus 10% charge and sent the remaining amount which I will hopefully receive shortly. I then searched for a new provider and Ladybird came up as one of the cheapest. Phoned them up and they said they're a broker etc etc etc. Will never use them again!!!”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews