Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 7 years ago

“Takes way too long. After you do your quote online then you have to call. Took a total of 59 minutes to do a simple quote and pay. But the call handler did try her best”

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Posted 7 years ago

“The bloke I spoke to was nice enough BUT the amount of time it took to go through the process of getting the policy was ridiculous ! It must of been nearly an hour, which was outrageous. Also I was constantly being put on hold, I’m seriously considering cancelling the policy as your customer service is pretty shocking.”

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Posted 7 years ago

“Had the worst experience with Ladybird Insurance. They outright refused acceptance of my no claims policy on numerous occasions with my previous insurer AFTER I'd paid their deposit and have now charged a whopping cancellation fee for leaving them because of the way they operate.”

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Posted 7 years ago

“Gerry explained very well what was involved in the insurance and I could send him my check codes, license and ncd to his email which was simpler than downloading it via ladybirds system”

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Posted 7 years ago

“Good service very polite and informative Call was a little long but I guess that’s just insurance!”

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Posted 7 years ago

“Very helpful advisor and highly recommended and I was very happy with the level of service I received.”

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Posted 7 years ago

“Great service when taking out policy over phone #Kamila very helpful”

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Posted 7 years ago

“Luke was very nice and helpful thank you nakita 💫”

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Posted 7 years ago

“Very friendly”

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Posted 7 years ago

“#Kamila was very helpful in helping me obtain my insurance policy. She allowed me to obtain it in a seamless manner.”

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Posted 7 years ago

“First time using Ladybird for car insurance and the service I received from #lewis was great, he made taking out a new policy very simple and stress free!”

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Posted 7 years ago

“Charged £400. more than the price quoted online. Terrible service for low grade insurance”

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Posted 7 years ago

“Very good service sorted insurance out quickly”

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Posted 7 years ago

“Very helpful and talked me through the quote in a way I understood.”

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Posted 7 years ago

“Good service and helpful advisor”

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Posted 7 years ago

“Good insurance”

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Posted 7 years ago

“Hi there ,yes I appreciate the honesty”

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Posted 7 years ago

“very clear on everything”

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Posted 7 years ago

“#Monika. This week was the first time I have dealt with your company. Monia was very professional but also helpful and pleasant. She was also sensitive to dealing with a hearing impaired client following just one prompt. It was very much like the level of service one used to receive when dealing face-to-face with one's 'local friendly broker'. Your company has made a friend!”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews