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Ladybird Insurance Reviews

4.1 Rating 1,062 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,062 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
“Ladybird was significantly cheaper than all others I quoted with today, I usually find this process a little painful but #Ellie was very understanding of the rush I was in, she delivered the terms quickly but was articulate and patient.”
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Posted 7 years ago
“Ellie was very helpful and polite going through my insurance quote very pleased hopefully stay with ladybird in future years.”
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Posted 7 years ago
“good service”
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Posted 7 years ago
“Milly was very helpful and the company to give discounts on my renewal. Will definitely recommend to others. Milly is credited to the company 😊”
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Posted 7 years ago
“Perfect! Couldn’t ask for a better service”
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Posted 7 years ago
“The lady whom I spoke to was so lovely and gave me all the information I needed to make an informed decision. She helped me process my insurance efficiently and made me feel at ease. #4”
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Posted 7 years ago
“Really polite and efficient when helping me set up and finalise my insurance”
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Posted 7 years ago
“Don't waste your time with this insurance They don't even know what they doing For a quote I waited 2 fuxking days”
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Posted 7 years ago
“Spoke to Emma Heason regards various options and explained everything clear and helped me a lot moving forward on getting a policy sorted. Thanks again”
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Posted 7 years ago
“#1 The customer advisor was very friendly, clear and helpful, she really took her time to inform me of my options.”
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Posted 7 years ago
“Helped me with my policy and asked any questions I had to ask Thankyou for your lovely service 5 star service from Adam”
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Posted 7 years ago
“#1 Jodie. very helpful. very efficient. I'd still prefer online buying though”
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Posted 7 years ago
“Before ringing ladybird I talked to a number of insurance agency and I can say without doubt MONICA was the most professional, courtesy, and understanding with patience. I understood everything she explained. On the basis of the service I received I will be coming back and will fully recommend the company to others. Please make sure Monica is given my comments and a big thanks to her. Peter Osborne.”
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Posted 7 years ago
“Daniel on the telephone was very good, i suffer from bad anxiety and struggle with telephone calls. Daniel was very patient at my stuttering and pauses and his friendly attitude made me feel relaxed. Please pass on my feedback regarding this team member.”
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Posted 7 years ago
“Hayley Excellent. She has been very helpful Very professional”
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Posted 7 years ago
“Spoke to Hayley regarding new policy today. She was fantastic and gave me all the information I needed.”
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Posted 7 years ago
“I found Jodie to be very polite at all times and she went above and beyond to help me even when I got the start date on the car insurance wrong Thank you very much”
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Posted 7 years ago
“Very quick and Easy to be connected to a helpful agent, (Luke Jeynes)”
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Posted 7 years ago
“Absolute RIP OFF Company, AVOID! Customer services BECKY RUDE and UNHELPFUL!”
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Posted 7 years ago
“Terrible company. Cancelled my daughters insurance because she make a very small genuine mistake. Charged her £75 plus 10% of the policy and at first said they couldn’t refund for 30 days. Don’t they know that if you Bacs money it goes straight away. There customers complaints adviser Becky rang me the following day and was very very unhelpful. Basically told me tuff luck. We went to Admiral insurance and got a much better deal. Wish we done that in the first place. Terrible terrible company”
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Posted 7 years ago
Ladybird Insurance is rated 4.1 based on 1,062 reviews