Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,061 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“applied discounts”

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Posted 7 years ago

“Direct, clear, easy to speak to.”

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Posted 7 years ago

“Quick response from online application. Great customer service quick and easy phone application.”

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Posted 7 years ago

“quick and efficient - explained things adequately”

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Posted 7 years ago

“I was happy with how efficient Gerald was in contacting me and his excellent customer service and telephone manner.”

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Posted 7 years ago

“Very friendly staffs and they made it simple and easy for me to make my car insurance active straight away. Very helpful.”

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Posted 7 years ago

“The guy I spoke to over the phone (#8) was extremely helpful and I was assured he would get me the best deal on my behalf, really happy with the legnths he went to to help me out.”

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Posted 7 years ago

“Great service provided by the insurance sales rep (forgive me as I have forgotten the guy’s name). Was very efficient, thorough and helped further to explain some parts of the insurance that I did not quite understand.”

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Posted 7 years ago

“Very good at explaining everything from terms and conditions to general scenarios that could happen on the road to ensure that you're at most protected.”

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Posted 7 years ago

“Saved me alot of money #4”

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Posted 7 years ago

“I had a call with #5 Andrew Betts regarding my insurance quote today and to get my insurance set up. He was very helpful with advising me on everything to do with my insurance and wasn't a robot like a lot of other people i have spoken to at other companies. He wasn't forceful in trying to get me to add things on to my insurance and made the chat go extremely well.”

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Posted 7 years ago

“Good customer service very helpful and polite”

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Posted 7 years ago

“As I got through straight away and Andy was very helpful and helped me understand my insurance quote, I would highly recommend.”

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Posted 7 years ago

“Hi. Recently got a renewal from Ladybird. The service provided by the advisor was very professional. I was given all the helpful advice, friendly conversation, clearly explained, no wasting time. Advisor : '#1' . Very good service.”

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Posted 7 years ago

“Outstanding customer serviceW”

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Posted 7 years ago

“Very very good customer service, just bought my policy and very happy with the information that has been provided. I dealt with reference #14 and it was great thank you :)”

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Posted 7 years ago

“#1 Very helpful, made what can be quite a long process easy and was happy to answer my questions! Thanks for helping me renew!”

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Posted 7 years ago

“#1 very happy with the service An the lady was very polite An explained things perfectly”

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Posted 7 years ago

“#1 provided a good service and was helpful.”

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Posted 7 years ago

“Top quality and excellent customer service! Pleasant experience! #8”

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Posted 7 years ago

Ladybird Insurance is rated 4.1 based on 1,061 reviews