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Ladybird Insurance Reviews

4.1 Rating 1,061 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,061 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very quick service
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Posted 7 years ago
It was nice speaking to Mathew he take his time to understand me with my accent and sort out the insurance that I need he was very helpful
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Posted 7 years ago
David was friendly, polite and helpful. #23
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Posted 7 years ago
Andrew (#5) made the phone call as quick and simple as he could while keeping the phone call friendly and having a few laughs.
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Posted 7 years ago
Very helpfull & answered all questions asked
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Posted 7 years ago
competative price and very helpfull staff
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Posted 7 years ago
The excellent customer service provided by Jodie!!
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Posted 7 years ago
I'm always kept inform of anything. Your customer services department are always helpful and polite
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Posted 7 years ago
Spoke to a boy called Matthew and he was a huge help, made things much easier and quicker and kept me up to date and explained everything so I knew what was going on.
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Posted 7 years ago
i m very happy
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Posted 7 years ago
Very kind helpful! Brilliant service, thank you
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Posted 7 years ago
#1 Jodie could not have been more helpful If my other insurer had been half as good i would not have left them Thank you for great service
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Posted 7 years ago
Your member of staff was most helpful - Jodie #1 - and was able to process my insurance renewal efficiently.
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Posted 7 years ago
Lovely chap ...credit to your company ...Very well mannered and very thorough in telling me all details and products of the car insurance policy ...Also very cheap competitive price compared to other insurance company's....#5
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Posted 7 years ago
Well to start off was greeted with a lovely chap on the phone...and the price...He was very well mannered and thorough with all the details he was telling me ....
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Posted 7 years ago
I spoke to one of their agents Andrew Betts who was so helpful and professional. His assigned tag name is #5. He sorted out everything while I was on the phone with him.
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Posted 8 years ago
Ladybird have been fantastic, everyone i spoke to has been very friendly and very helpful. Had a nightmare getting the correct NCB certificate from previous insurance and they have been very understanding and helpful getting this sorted. Im sure ive been a customer from hell due to not being able to provide the right documents! But they completely understood its not my fault and helped me contact my previous insurance to get it right. Im now assured LadyBird will be a great insurance company for the year ahead. Thankyou all at ladybird, Chloe Dongworth
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Posted 8 years ago
Was the best price I found, and because of how good the price was it made me happy knowing I’ll be saving so much more money this year. Also amazing customer service through the phone. She was so patient with me, even when I said the wrong things or misunderstood some things because of having a busy and horrible day at work!
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Posted 8 years ago
Excellent price and friendly service. Would highly recommend them to friends and family
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Posted 8 years ago
very helpful, quick and friendly! :)
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Posted 8 years ago
Ladybird Insurance is rated 4.1 based on 1,061 reviews