Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,062 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,062 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thorough. Friendly service. Patient. Good at explaining things and different types of cover. Efficient.”

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Posted 6 years ago

“Generally a but disappointed with the service. Kept on hold for ages on every attempt to get through. BUT #Andy saved the day - he really was helpful even though it wasnt his department. If i hadnt spoken to him and recieved such assistance I would have taken my business elsewhere”

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Posted 6 years ago

“Jodie was very helpful today and answered all queries I had. I was initially going to change insurers but she offered a lower price for me and had excellent customer service skills so thank you! #Jodie”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Excellent customer service”

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Posted 6 years ago

“Very Helpful and polite”

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Posted 6 years ago

“Don’t go with these!! They are money grabbers and scammers! I had 3 months left on my insurance for the year, bought a new car, asked to insure it and they wouldn’t. They then made me cancel my current insurance with a fee of £75 and I lost my years no claims which I would’ve got in 3 months time. Wouldn’t recommend to anyone. Pay the extra and go with a good, reliable company. I will never be using these again.”

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Posted 6 years ago

“I rang today ( 10.03.20 ) to renew my car insurance. I was impressed by the renewal papers I had already received and the process over the phone was quick and hassle free. The person who dealt with me - Cameron Wood - was friendly but very efficient and explained everything clearly.”

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Posted 6 years ago

“The guy I spoke to was friendly, helpful and knowledgable. My policy was set up quickly. Straightforward to deal with. Would recommend.”

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Posted 6 years ago

“Excellent customer service, friendly & helpful. #Lucy”

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Posted 6 years ago

“Cameron did his job efficiently”

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Posted 6 years ago

“Very helpful And friendly service and happy to help with any questions or problems that you may have.”

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Posted 6 years ago

“Thanks to Jodie for quick and easy service to get my car insuranced”

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Posted 6 years ago

“Very helpful and kind lady, got the insurance sorted efficiently and the service was excellent!”

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Posted 6 years ago

“I contacted Ladybird Insurance twice and spoke with Rachel and Toby. Both were extremely helpful and explained my policy in detail. Exceptional customer service at its best. Its advisors like these that make a company stand out from the rest. Thanks again.”

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Posted 6 years ago

“Emma was very personable, polite, and helpful. A Pleasure to deal with.”

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Posted 6 years ago

“Lucy great service thankyou”

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Posted 6 years ago

“Very polite & very helpful. Thanks.”

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Posted 6 years ago

“It was a pleasure dealing with #ellie she was pleasant, polite, very clear and very easy to deal with. Thank you Ellie.”

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Posted 6 years ago

“Great helpful staff and customer care.”

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Posted 6 years ago

Ladybird Insurance is rated 4.1 based on 1,062 reviews