Ladybird Insurance Reviews

4.1 Rating 1,059 Reviews
80 %
of reviewers recommend Ladybird Insurance
4.1
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very good service, friendly and helpful
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Posted 4 years ago
Very helpful, good telephone manner. Would recommend 😊
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Posted 4 years ago
Fantastic patient help thankyou.. very helpful and clear.
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Posted 4 years ago
Very helpful
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Posted 4 years ago
Great Friendly service, no hassle no quibble, thanks for sorting :)
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Posted 4 years ago
Perhaps a bit modern for me as I'm not used to doing everything electronic these days. Saying that, Ryan has been extremely helpful and explained everything in detail to me
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Posted 4 years ago
Excellent service from Ryan ... I appreciate his help he was a great blessing today ...thank you It is so nice to have everything dealt with immediately and professionally without having to ask to speak with a manager.
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Posted 4 years ago
Great, and fast service #Ryan
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Posted 4 years ago
Thank you so much ,your lovely staff member #8 was very helpful.
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Posted 4 years ago
Stephanie helped me verify my policy today, she was very clear and thorough:)
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Posted 4 years ago
Very good
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Posted 4 years ago
I was fortunate to speak to Lucy Jackson who made my experience, memorable the service was neat and tidy, would highly recommend to others
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Posted 4 years ago
This service I received today from Cameron was brilliant, thank you so much :)
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Posted 4 years ago
Very simple and efficient. was insured in no time.
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Posted 4 years ago
Great service and very helpful lovely girl #MILLIE
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Posted 4 years ago
Millie was very helpful and professional on the call. Got a really good price for me despite having to change the start date on the policy by a few days .
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Posted 4 years ago
I have had some good and bad experiences with Fresh and Ladybird however this member of staff that i have dealt with last year and indeed this years renewal has i have found always being informative explains the terms and conditions in a clear and concise manner, he explains the process in what will happen next and what myself as the customer needs to do. I like his customer service skills which can be very rare in the world of insurance, Gerry made me feel comfortable in buying this product, thank you Gerry.
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Posted 4 years ago
Great help in setting my insurance up, felt with Cameron who explained everything to me 5* service Thank you
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Posted 4 years ago
From my initial phone call and consequent discussion with Emma , I have to say she was very professional and attentive with a superb telephone manner. Made me feel at ease and as a consequence up sold me on other products. A credit to Ladybird Insurance. Congratulations Emma , a Job well done.
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Posted 4 years ago
i Shall be coming down to get a refund as the manger is just a waste of time as well as the advisor #rude #rushing #stupid #dont know how to work just a load of sham balls
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Posted 4 years ago
Ladybird Insurance is rated 4.1 based on 1,059 reviews