Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,059 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,059 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with a difficult quote, very polite and professional”

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Posted 4 years ago

“turrshi123”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“I don’t know yeat.”

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Posted 4 years ago

“Fantastic helpful staff, very friendly service. Very quick and easy to set up.”

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Posted 4 years ago

“Signed up for car insurance paid over £200 deposit didn’t tell there would be a credit check . A week later got a letter in post saying my car insurance has been cancelled took 20Mind to get through to company on phone to be told my credit checked didn’t didn’t go through . But in past years I’ve had car insurance with other providers . As I paid a deposit I asked for a refund and they charged me over £100 for a weeks insurance and ended up going back to Hastings with no issues .”

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Posted 4 years ago

“#24 fantastic service. Great communication and very helpful. Thank you”

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Posted 4 years ago

“#Ryan was very helpful and the process of renewing my policy was very smooth. Ryan was very polite and ran me through all the information I needed to know.”

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Posted 4 years ago

“Abysmal company. Lost car key, blocking both cars in drive on weekend before Christmas. They dilly-dallyed; then told us we weren't covered. We were. We had to give them their own documents, highlighted and proof of purchase. They then outsourced it to a company call CoPlus (equally rubbish) who didn't do anything the whole weekend. Then on Monday CoPlus suddenly started asking for further documents, which we couldn't find immediately. In short we're now having to pay privately for emergency car key engineer to come out so we can get to work. We'll try going to ombudsman, but doubt it'll achieve anything.”

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Posted 4 years ago

“Do not use this guys they are thiefs”

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Posted 4 years ago

“A very helpful young man, knowledgeable and explained everything and answered the couple of questions that I had.”

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Posted 4 years ago

“#1 was very helpful answered any questions I had regarding the policy, and she helped me a great deal with payment dates. Thank you so much Jodie for all your help wish you a great Christmas”

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Posted 4 years ago

“Excellent service provided”

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Posted 4 years ago

“#Ellie is a very helpful person”

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Posted 4 years ago

“I was impressed with how my insurance was sorted and with how Cameron assisted me with all the details. All in all a very thorough service that i would recommend to all my family and friends. Thank you for your help.”

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Posted 4 years ago

“Ellie and iaaz was awesome...enough said..thank you very much”

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Posted 4 years ago

“I would highly recommend Ladybird insurance. Great customer service and very competative Insurance quots. Will definitely be using them again.”

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Posted 4 years ago

“The service was good getting the policy set up. After that there was a lot of questions on possible and optional additions, which would have accumulated to a considerable extra cost. two things I felt this was unnecessary and became irritating after spending quite a long time on the phone giving you all the information you needed to set the policy up. I suspect this had nothing to do with the advisor I spoke too but was required by the company she worked for.”

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Posted 4 years ago

“These people are scammers I just wished that I had looked up reviews on them before I used them. They have basically seen tiny errors in my details (no big lies only a date error) and have added almost £600 to the original quote without communicating it properly with me. I then cancelled and they are now asking for £472 for 22 days insurance.. beware and never use these guys. I have never ever left reviews before and I do not want this happening to someone else. I have also sent a small description to BBB's Watchdog and I urge you to do the same to get these RIP off merchants under the radar. They know what they're doing is unethical. They need to be investigated.”

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Posted 4 years ago

“Well good ,polite, easy talking ,,and good price”

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Posted 4 years ago

Ladybird Insurance is rated 4.1 based on 1,059 reviews