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Legal & General Reviews

1.6 Rating 628 Reviews
15 %
of reviewers recommend Legal & General
1.6
Based on 628 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Took out a house insurance policy on-line, and paid on line via credit card for the 12 months. Had a letter from L&G 30 days later demanding payment and telling me the property was un-insured until I paid. Checked with my credit card provider and the transaction went through the day before the policy commenced. Spent a few hours sorting out their mess and incompetence by digging out correspondence, contacting them by phone (no free-phone number) and by email, to be told they had received my payment at the time, but not allocated it to the policy. Staff were very polite hence they get a star !, but not the company !!
Helpful Report
Posted 10 years ago
Legal & General is rated 1.6 based on 628 reviews