Legal & General Reviews

Name: Legal & General
Rating: 1.69

1.7 Rating 566 Reviews

17 %

of reviewers recommend Legal & General

Company Reviews

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1.7

Based on 566 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Legal & General 1 star review on 30th May 2022

David

Legal & General 1 star review on 13th April 2022

Paul

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the only reason I looked for new insurance is because I moved house and I tried to update my address by calling them. I was told after being on the phone for an hour that they could not do this and I would have to wait for a call back. This takes up to 5 days. I didnt get a call back so I cancelled my insurance and took out a new one with them again. this is very poor customer service and I only went with them again due to them coming up the cheapest.”

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Posted 3 years ago

“Just renewed online my house & contents insurance. No problems in past, but the latest website is a nightmare to navigate. After 20 minutes I gave up. Despite warnings that there could be long delays in responding to my call, it was answered within a minute and the agent was very helpful.”

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Posted 3 years ago

“Rang 4 times now have a pension with legal and general I’ve waited over 15 minutes on the phone to get and answer and still no luck in getting the call answered very frustrating”

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Posted 4 years ago

“very disappoinoited”

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(Pet Insurance) - Posted 6 years ago

“Quite happy with cover & cost of insurance. Since I have not made a claim on the insurance, I cannot offer any comments about the service I might have had if a claim was submitted.”

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(Home Insurance) - Posted 7 years ago

“pleased with the cost of this policy iv`e not had to claim for an accident so not sure how they would compare to other insurance firms!”

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(Home Insurance) - Posted 7 years ago

“Not sure how good or bad L & G are as have had no need to claim as yet, the price for our 2 Springer Spaniels was good as had a discount with having 2 dogs, but cheap is not always good, but we shall see”