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Lloyds Bank Reviews

2.6 Rating 1,067 Reviews

40 %

of reviewers recommend Lloyds Bank

Company Reviews

2.6

Based on 1,067 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 5 star review on 17th March 2024

Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to ring Lloyds about a banking app issue.Member of staff was very helpful and very patient which is good as I am very stupid! I always try to put myself in the position of the person who answers my call as they must get fed up with customers asking the same question day after day I also use our Newcastle under Lyme branch ,I recently spoke to Lindsay who was very kind and sympathetic.Well done Lloyd”

Posted 11 months ago

“I rang a customer service advisor today named Abbey. She was very patient with me in a delicate situation and dealt with things very professionally and sympathetically. I hope she gets the recognition she deserves!”

Posted 1 year ago

“We would like to draw your attention regarding the first class / professional / friendly service / Advice given By Sarah Pratt Customer Service Assistant at LLoyds Bank Cromer Norfolk During our visit on Friday 11th November 2022. The Manageress also introduced herself offering, - Should we have any future problems, please contact me. Having previously had very poor response during phone calls to LLoyds Bank we now feel we have a contact should we need assistance. Mr James & Mrs Ridgwell”

Posted 1 year ago

“A good experience in that the questions were clearly designed and easy to follow, quick to reply to. And a good price, too!”

Posted 1 year ago

“Great prices and very easy to set up”

Posted 1 year ago

“Easy to help and do their best”

Posted 1 year ago

“"Service was very good "”

(Car Insurance) - Posted 1 year ago

“Lloyds has an over 70s telephone number I so hope it's still there and I will never forget the kind man who helped me with a scam. I must admit it was quite a while ago now and I don't remember the man's name.”

Posted 1 year ago

“Like the price cheap”

Posted 1 year ago

“"Very good excellent service so far"”

(Car Insurance) - Posted 1 year ago

“"Excellent rates and good customer service "”

(Car Insurance) - Posted 1 year ago

“For almost 20 years I've been a customer of Lloyds Bank. I used to be almost resident in various countries, from the least developed to the highly developed. I haven't had any reason for disappointment. Instead, bank service is always on the top. In 2022 I am quite frequently visiting the Strand branch of the bank in London. I want to say a BIG THANKS to the whole team and the manager. Always helpful, always professional, always kind and trustful. THANKS for highly professional approach. It is very important to all, but especially foreigners.”

Posted 1 year ago

“"Easy and competent to deal with."”

(Car Insurance) - Posted 1 year ago

“superb customer service”

Posted 1 year ago

“"Lloyds insurance provided an excellent customer service support when I needed clarification. I would be renewing my policy with them ."”

(Car Insurance) - Posted 1 year ago

“"Very happy with policy all my requirements covered and advised any problems or changes I may want I just have to call "”

(Car Insurance) - Posted 1 year ago

“"Glad I signed up. They have looked after me very well for which I am very grateful "”

(Car Insurance) - Posted 1 year ago

“I have just been into the small branch of Lloyds off Bawtry Road, Wickersley, Rotherham. I wanted to open an account. The lady at the back of the counter could not have been more helpful - showing me on her own mobile phone how to do it (I already have a joint account with Lloyds). I opened the account online prior to leaving. It took me two minutes. I should add that I spent 1.5 hours last night trying to reactivate an old Halifax account then drove into Rotherham to follow instructions from the phone call only to be told I needed to make an appointment and there wasn’t one for at least 1 hour with no guarantee. Excellent service at Lloyds, Wickersley.”

Posted 1 year ago

“We have opened an account at Lloyds Bank High st Kensington - London.branch and the PERSONAL interaction with the customer care staff was excellent. We only wish this will continue like the old times .unlike the present day Online transactions when nobody knows anyone and are just dependent on laptops.mobiles etc. Very unfortunate!!”

Posted 2 years ago

“So very sad to hear that my branch of lloyds are closing. Very friendly people”

Posted 2 years ago

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Lloyds Bank is rated 2.6 based on 1,067 reviews