MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,342 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,342 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“very quick and easy to use”

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Posted 5 years ago

“All OK, Quick process,”

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Posted 5 years ago

“Cheapest I could find 👍”

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Posted 5 years ago

“Very quick easy happy with quote done job”

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Posted 5 years ago

“Very helpful with the process of buying my motorcycle insurance”

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Posted 5 years ago

“Very easy to talk to over then phone asked for documents to be e mailed and were sent right away all so much cheaper this year very pleased thank you Mr A lawrence”

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Posted 5 years ago

“Make sure when you renew with MCE insurance using bikeinsurer, the price you see on the bikeinsurer results page is the price you pay at MCE checkout (as you are diverted to MCE pages, my circumstances per page didn't change, no reason for a price increase at checkout). I received an email notification in June to renew (my insurance was due to end July 14, no rush), but by the first week of July the quote had increased by £5, with no explanation and the assigned reference quote didn't change. I discovered on the phone with MCE that there was a discount for June only. But the bikeinsurer results page, didn't mention there was a discount applied already or that it would expire. I raised this missing information with MCE as a complaint, but they ignored the point I was raising entirely instead they 'looked at the two quotes [amounts], and can see that there are no differences between them'. However, they did decide to refund my CC £5, but they didn't uphold the complaint I made, as they deliberately missed the point I was making. Odd company to deal with! The discounted quote was for £268.71, but I paid £273.38 for full comp cover (as a straightforward payment not in instalments) at the checkout.”

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Posted 5 years ago

“Finally, a motor insured that doesn't try and force an automatic annual policy renewal on you.”

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Posted 5 years ago

“very easy process thanks”

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Posted 5 years ago

“The most helpful and cheapest”

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Posted 5 years ago

“Very friendly staff and great service. Got me up and running straight away in order to get some fantastic riding in before the rain 👍”

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Posted 5 years ago

“Excess from £600 to £1500 pounds. Told I could pay extra to reduce by half but that was another department who would call me back, still waiting.”

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Posted 5 years ago

“good policy price. Excess is sky high though.”

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Posted 5 years ago

“Existing customer. Had to go online to a comparison site to half my insurance quote. Come on MCE start looking after your loyal customers.”

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Posted 5 years ago

“Renewal letter has no price, directs you online to get a quote. Went online and even though you are an existing customer you have to go through all questions like you are new customer. Called up to get a quote, told it was based on same details as last year and were they all still valid. The price given was for a different excess level from the previous year. Was also more interested in talking about the monthly payment option even though I had already said I would not be interested in that.”

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Posted 5 years ago

“I set up my policy and was quoted £30 more that i was online.... Moments after i check... But im like ok things change.. Next day i get a call from a lady saying there was some incrorrect infomation on my policy so it had not gone through. And no one had told me. They fixed it and refunded (waiting for refund now) the deposite.. Felt like no one new what was going on.”

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Posted 5 years ago

“Good communication regarding renewals - easy to obtain a quote for a well priced policy with benefits, Very competitive deals,,,,”

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Posted 5 years ago

“First class insurance for bikers”

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Posted 5 years ago

“Good service good prices good people”

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Posted 5 years ago

“Sorted my insurance quick and easy”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,342 reviews