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MCE Insurance Reviews

4.0 Rating 5,339 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Quick, efficient, friendly, professional.
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Posted 5 years ago
Customer services very helpful,
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Posted 5 years ago
Very easy to deal with a lot easier than some to get me what I needed
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Posted 5 years ago
It was done with little fuss compared to probs i have ad b4 with hastings . Cheers
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Posted 5 years ago
I had a quote of other insurance companies and far too dear , MCE were at least £100 cheaper than the nearest rival .
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Posted 5 years ago
Renewed two policies a couple of weeks apart. I am rating 3 stars as 1 star removed as the renewal process could be a lot simpler by retaining my info from the previous policy. The second star is because it was cheaper to renew via a comparison website than going directly to the MCE site
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Posted 5 years ago
I have used MCE now for a number of years and found them good value for money
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Posted 5 years ago
Very good price and very good policy cover... access too high though..
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Posted 5 years ago
easy to use site good value for money
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Posted 5 years ago
new to mce no problems
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Posted 5 years ago
happy as always with mce
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Posted 5 years ago
It was fairly straight forward, got a quote in minutes. Done and dusted 10 mins. Lovely Job.
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Posted 5 years ago
Good this time but had an accident Clam open for over a year and nearly had to go to court for 3000 grand and the only thing I got from mce was we've lost your side of the statement
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Posted 5 years ago
My second year with MCE. More expensive than some quotes, but with everything included it works out cheaper in the long run.
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Posted 5 years ago
I wish I could leave less than 1 star. Tried calling MCE to chat about my renewal, waited 45 minutes on hold. decided to do live chat, was told I needed to talk to them about my policy & they would call back within the day (that never happened) done live chat the next day & was told I would get a call back within 72 hours (that never happened) tried calling them again 1 hour on hold and never got through. live chat again today, Aisa answered “said how can I help” I wrote it all down and nothing, she did not reply at all.
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Posted 5 years ago
Excellent insurance company would highly recommend to everyone
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Posted 5 years ago
Excellent service and excellent prices Thank you
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Posted 5 years ago
Bought on line ok. Have now tried 5 times to get through to a sales advisor to sort out a couple of queries. Each time waited 15 minutes before giving up . Tried e mail and still no reply 2 days later. Cheap comprehensive cover but shocking customer service. Don’t buy unless you are certain of all the questions online. Live chat not too bad but can’t answer questions.
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Posted 5 years ago
Went with MCE after my previous bike insurance went from £150 to just shy of £300 pounds (despite not claiming and using less mileage due to lock down.) Printed off hard copies of the policy and realised that I hadn't declared commuting (I work for the NHS). Phoned up and explained what I had done (or not done!!). Expecting to have to pay for the the commute but they wavered it!! Realy made my day. I think this might be the beginning of a beautiful relationship🤔 Regards
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Posted 5 years ago
Very professional and easy to understand with no secret sales spiel Very informative regarding accident line with Tele phone number Competitive price and simply to use I like they included insurance re equipment standard
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Posted 5 years ago
MCE Insurance is rated 4.0 based on 5,339 reviews