MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with”

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Posted 9 years ago

“Big jump in price since last year. Price more than doubled, I didn't have any claims or convictions.”

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Posted 9 years ago

“Back on biking after a few years away.They Made the process simple.”

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Posted 9 years ago

“Bike cover is good but the price hike from last year is disgraceful”

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Posted 9 years ago

“EASY TO DEAL WITH ALTHOUGH SHOULD HAVE GONE ON LINE AND SAVED MONEY WITH COMPARISON SITES”

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Posted 9 years ago

“good value insurance cover that was cheaper than the quote given to change my insurance from old bike to new”

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Posted 9 years ago

“The service is good ,staff are very polite and happy to look at different cost according to what cover you would like, very good.”

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Posted 9 years ago

“Person I spoke to explained all clearly and was very clear and helpful”

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Posted 9 years ago

“I bought another Motorcycle, and wished to add it to a current policy but the Insurers I was using, both Bennetts and CIA wanted to cancel my current policy, charge me for doing it and then offered me ridiculous premiums to have a multi bike policy. Carol Nash wanted to charge me £1290... Now based on the fact I have 44 years worth of NCB, can only ride one bike at once, don't have any other named riders on my policy and have done all the training I can, plus I commute on a bike I foind the £1290 from CN, the £690 from Bennetts and the £800 from CIA to be a touch salty if I'm honest. So I looked online. MCE weren't the cheapest, and the compulsory excess was way too high given my experience but it was still cheaper to start a new policy with zero NCB for a bike worth £7500 with 20,000 miles agreed mileage on it with MCE. So that's why I took it on. Bit suprised they didn't offer legal cover though? However: I do have a friend who has had a very bad experience with them regarding his recent "off" in Central London, basically they refused to pay out, and I took this into consideration. But I don't plan to be needing them for that anyway. But yes. Happy enough to pay the premium at less than half what my other insurers wanted to stitch me up for. Don't they ever learn that come renewal time I will move my custom to someone else because of this experience?”

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Posted 9 years ago

“Always the best price and best add ons”

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Posted 9 years ago

“Was simple to set up”

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Posted 9 years ago

“I have used MCE for a long period of time years and and am happy with the service we get. But I am not happy I have to pay to get a hard copy of the policy documentation or print and use all my ink. Also the music while waiting is torture why not have some Ed Sheran or light stuff its rubbish.”

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Posted 9 years ago

“Sorted me out quickly & easily”

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Posted 9 years ago

“I booked and paid for my policy online so difficult to say how good the customer service is. But the online process was very easy.”

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Posted 9 years ago

“Good straight forward information on the policy with all questions answered”

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Posted 9 years ago

“Be good if you got home start included in the brake down cover and proper legal protection”

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Posted 9 years ago

“The lady I spoke to was very pleasant and the price of the insurance compared favourably with other companies.”

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Posted 9 years ago

“My call on July 4 was a bit of a disappointing experience. The advisor sounded as though he was eating while speaking and sounded like he was belching. Also the price was £12 dearer than the Internet price with no proper explanation given? The advisor requires feedback.”

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Posted 9 years ago

“best price available”

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Posted 9 years ago

“Nice surprise on renewal as cost of new policy for next twelve months went down by £65, we'll done MCE keep up the good work.”

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Posted 9 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews