MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 2 years ago

“Cut my insurance in half”

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Posted 2 years ago

“Very nice and Quick”

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Posted 2 years ago

“Very simple online questionnaire that leads to very rapid provision of cost effective quotes…”

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Posted 2 years ago

“Absolute joke of a company.. they went into administration cancelled my policy , thought I'd give them a chance , took out new policy .. then updated their own systems and threatened to charge me £30 if I didnt reply quick enough .. fast forward few months , I miss a payment as it's linked to your card not bank account. I phoned them up the same day . Made the payment and they charged me £30 . Phoned later in the day to change my address. The. They charged me £113 for changing one detail , the house number , Iv moved across my estate . No mangers , script read answers . Zero customer service . DO NOT BUY FROM MCE Date of experience: 01 October 2022”

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Posted 2 years ago

“The best rates and number 1 customer service. If it wasn't for mce, I would've given up biking. God bless.”

MCE Insurance 5 star review on 28th September 2022

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Posted 2 years ago

“excellent and economic service”

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Posted 2 years ago

“Quick and easy and a great price”

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Posted 2 years ago

“It was so quick, easy and uncomplicated on line! Brilliant”

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Posted 2 years ago

“Very quick and easy to deal with no messing about.”

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Posted 2 years ago

“Total rip off would never recommend to anyone customer service joke . Payed for full year up front and wouldn’t change to new bike don’t use ever”

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Posted 2 years ago

“Absolutely rubbish would not recommend”

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Posted 2 years ago

“Months after paying for policy still have not received a copy of policy doc. Have called several times, each time told to check portal in a few days. Last time i chased i was assured a copy would be sent to my e-mail but never received it. I'm surprised i've been asked to review this.”

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Posted 2 years ago

“They have a scam going where they charge you £30 missed payment fee when you pay on the day. My son was also experiencing this same scam. They quote cheap so they can hit you with fees to make up they’re money. I wasn’t aware at the time but they also broke. I asked to change the date in which I pay and apparently this isn’t achievable either they must have very basic staff to not be able to change the date or they just aren’t very helpful. I dread to think what they would be like if you ever actually needed them for a claim.”

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Posted 2 years ago

“M c e , will not contact me , the gave me an email to contact as the owe me 2500 pound , , but thank god I got my bike back , if anyone knows who to contact about this I would be great full , but everyone stay away ,”

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Posted 3 years ago

“They notified me about a claim that didn’t involve my bike. After I made numerous calls, I managed to contact the third parties representative and together we worked out that the claim was a misread on one digit. MCE didn’t engage with the third parties rep and their response to everything was that it was being dealt with in accordance with their processes. Ask them what their processes are and you won’t get an answer. Their emails and letters were grammatically poor; quite worrying when they can’t even get that right. This company went into administration last year for a reason. Do not take the risk of buying a policy with them just to save a few quid. It’s not worth it.”

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Posted 3 years ago

“Had a policy in 2020 had a claim forgot all about it until today I received a county court order to pay £11652 as they have gone bankrupt there solicitors are that busy they don’t notice a ccj been lodged against them really hard to get in touch with they have 28 days to reply or I get a black mark on my credit history I do not recommend this company pay extra and go elsewhere”

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Posted 3 years ago

“Absolute rip off after you pay your premium and want to or need to cancel your policy Not only my experience Avoid avoid avoid”

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Posted 3 years ago

“Very worse company customer service is very bad dnt like this stupid company they ate all my money”

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Posted 3 years ago

“Awful company who cancelled prior contracts but offers new one. How can I trust?”

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Posted 3 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews