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Post Office Limited Reviews

3.2 Rating 281 Reviews

57 %

of reviewers recommend Post Office Limited

Company Reviews

3.2

Based on 281 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Under NO circumstances whatsoever carry out any buy back transactions on foreign currency exchange at the Post Office. Their buy back rate is nothing short of scandalous and a total rip off. They have the worse rates going - even Debenhams is better! On 500 euros, I only received £370 and did not realise until the transaction had gone through. Eventually, I got through to the customer services at the Post Office who took up my complaint but everyone else I spoke with were not interested and tried to fob me off, telling me there was nothing they could do. To give an example, I bought the Euros for £0.84 but had to pay £1.35 to exchange them into Sterling. Scandalous, absolutely scandalous. I feel as if I have been mugged. Modern day highway robbery. Beware.”

Posted 7 years ago

“Paid my premium in full on renewal date. Then decided to buy a new car. I telephoned them with the details of my new car and was told I would need to cancel the policy and take a new one out. There was also a cancellation charge. I was changing from a 1.2 Renault Clio to a 1.2 kia Picanto. Got a hole lot of tosh that my current insurer would not accept my new car. despite calling them separately and found out they can. I finally agreed as I seemed to have no choice. The new quote was way higher than my existing car. I decided to shop around and even after paying all their charges I was still around £90 cheaper changing my insurance to Direct Line insurance Company. My wife and I are over 60 years. Finally, to rub salt into the wounds I have received a telephone bill with a charge of almost £28 for the luxury of speaking to the post office insurance crooks. A few tips if you are considering dealing with the Post Office Insurance: 1.. Don't buy a car midway after you have paid your premium. They will insist your existing policy is cancelled and a new one purchased. Charging you a cancellation fee and also making commission on the new policy.. 2..Do not telephone them!!! My total bill was almost £28 for calling them to try and sort out new cover. 3...The Post Office Insurance are just brokers that trade on the back of the good name and reputation of your local Post Office. Giving them some respectability. 4...Just because they are cheaper in the first instance doesn't mean you are getting the best deal. As I have found to my cost. 5...Don't, best to buy elsewhere if possible.”

Posted 7 years ago

“website is rubbish not ringing as it is too expensive”

Posted 7 years ago

“Got through to an advisor quickly, there was no waiting time. My first phone call was for a few quotes, my advisor was very helpful, very clear and very nice. My second phone call was also easy, all information and questions were very clear and easy, no jargon. Both polite boys, easy experience and now ready for holiday.”

Posted 7 years ago

“Post Office branch Rayners Lane, Harrow Couple running this post office very rude, awful customer service, very unhelpful. Thanks to staff working there they still get customers”

Posted 7 years ago

“Doesn't even deserve a Star, Horrible Q everywhere and branches still closing”

Posted 7 years ago

“Very helpful and quick service”

(Car Insurance) - Posted 7 years ago

“very good and easy but we will not be renewing it as i have no got a dissability car for the waife”

(Car Insurance) - Posted 7 years ago

“The purchase of my insurance online was very straight forward. Thankfully I have not had any issues or claims so cannot comment on post sales communication. I will certainly renew with this company if the renewal premium is favourable.”

(Motorbike Insurance) - Posted 7 years ago

“Easy to understand and right price”

(Home Insurance) - Posted 7 years ago

“Will never ever insure with these ever again, after so many cock ups on the policy they then said there'd be no fee for my original amendments , they then took the fee and I spent near enough 2 hours chasing my refund which then went into a wrong account 18 days later still waiting!! AVOID!!!!!!!”

Posted 7 years ago

“Quality service?”

Posted 7 years ago

“very easy to deal with”

(Van Insurance) - Posted 8 years ago

“It's as easy as it gets! The quote was good and painless to complete! I haven't claimed so I can't judge them on that but I'm very pleased.”

(Motorbike Insurance) - Posted 8 years ago

“Quick and simple. It's so much easier sorting out these things online.”

(Van Insurance) - Posted 8 years ago

“Very good company and good price”

(Van Insurance) - Posted 8 years ago

“PROMPT SERVICE AT A GOOD PRICE.”

(Car Insurance) - Posted 8 years ago

“EXCELENT PRICE AND COMPANY”

(Van Insurance) - Posted 8 years ago

“great bunch of ppl very friendly and helped me very quickly and got me on the road in no time and alot cheaper than most am happy as punch”

(Motorbike Insurance) - Posted 8 years ago

“Excellent”

(Motorbike Insurance) - Posted 8 years ago

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Post Office Limited is rated 3.2 based on 281 reviews