Post Office Limited Reviews

3.2 Rating 280 Reviews
57 %
of reviewers recommend Post Office Limited
3.2
Based on 280 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Very quick to purchase home contents insurance
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Posted 1 month ago
In my opinion, the Banking Hub in High street, Shoreham by Sea is the best thing that has happened since most of the banks and building societies have shut their doors and closed leaving many customers who are unable to do ‘online banking’ in a very difficult position. As an OAP myself, I get very frustrated with my computer when it won’t do what I want it to do (Banking transactions etc) and when you try to phone the bank, you’re No. 27 in the queue and when you do get through, you’re not talking to an actual person. Aarrrggghhh!!! Thank you Shoreham by Sea Banking Hub.✅🙂
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Posted 1 month ago
Excellent insurance policy with clear and concise language in documents. Great price.
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Posted 5 months ago
Excellent customer service from staff at the Willesden High Road branch. Helpful staff member Hitesh.
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Posted 1 year ago
Very cheap. You are the best.
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Posted 1 year ago
Home insurance with them and fortunately I've never claimed off them . The premium price was lower this year !
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Posted 1 year ago
Fabulous service
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Posted 1 year ago
I use the sun post office on Streetsbrook Road, Shirley, Solihull fir a number of years now and it’s the best post office in the area. Rarely have to queue and the staff are very helpful and polite. It’s rare these days to have staff that don’t walk away when there is a queue and leave you waiting.
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Posted 1 year ago
Jane office code 0620122, Jane it 5 star all the way
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Posted 2 years ago
Very good provision of detail for car insurance and key fob to support lost keys
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Posted 2 years ago
I’ve been going here on and off since 2013, the team are super friendly and very helpful. Always been great!! Thank you.
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Posted 3 years ago
Man serving was very rude.Started raising his voice before I even spoke. This was at Heywood branch. I'm in my 70s but in future will travel by bus to Bury rather than go in there again
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Posted 3 years ago
I am happy with the service given during this time, always someone at the end of the phone line and all customer service agents are based in the UK so no language problem. My phone and broadband have been ongoing and where I had an issue, it was resolved finally (very quickly at the end).
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Posted 3 years ago
My present company for Car Insurance. Not happy they tried to increase my premium by 20%. However this was resolved with a couple of phone calls. Have now renewed for another year
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Posted 4 years ago
The Post office is the most fastest service ever who provides for every single customer. Just love it
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Posted 4 years ago
I took out my phone insurance with the Post Office (Taurus.) The other week I dropped my phone and smashed it. I did the online claims form which was approved immediately, then had the option to post my phone or take to Apple shop. I took mine to the Apple store where I was told I needed a new phone. I initially had to pay the bill over nearly £400, but I uploaded the invoice and job sheet that night. Two days later received a text saying everything was approved. Another two days and the money was back in my account and with only a small deduction for the access. Definitely would recommend.
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Posted 4 years ago
I have to compliment the ladies who serve at the post office counter in Dumbarton. I was served by Elizabeth today who was most helpful in dealing with my needs. I have had similar experiences in the past so decided to put it in writing.
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Posted 5 years ago
Fantastic counter staff who were very helpful.
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Posted 6 years ago
Got through to an advisor quickly, there was no waiting time. My first phone call was for a few quotes, my advisor was very helpful, very clear and very nice. My second phone call was also easy, all information and questions were very clear and easy, no jargon. Both polite boys, easy experience and now ready for holiday.
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Posted 7 years ago
Very helpful and quick service
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(Car Insurance) - Posted 7 years ago
Post Office Limited is rated 3.2 based on 280 reviews