Post Office Limited Reviews

Name: Post Office Limited
Rating: 3.23

3.2 Rating 280 Reviews

57 %

of reviewers recommend Post Office Limited

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3.2

Based on 280 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've meet the most rudeness service in Post Office Seven Sister,Finsbury Park.It has nothing with compere to the service at old Post Office.I really hate the new Post Office ,the female service shouldn't work there.Who are they,where they come from?Do they have any qualification for this job?No sorry ,no thank you,no smile,they threat me like rubbish,they don't explained me,just get rid of me like a rubbish.Horrible ,rude service”

Helpful Report

Posted 5 years ago

“I've tried to use the Nether Hall Post Office 3 times now, going back each time, dismissing the attendants unhelpful attitude as a 'one off.' Every time 'Hakim' (a false name I'm sure) the attendant goes out of his way by denying service and lying to my face with he reasons why. He's a small old, white haired man and the only now there. Today I had prepai at home, for 2 parcels going internationally and one large letter going within UK. The UK one he processed. The parcel to Germany he processed and put the parcel in the sack. Now, when we came to the USA parcel I asked for a customs label, he gave it to me. As I begin to fill it out he says the item isn't scanning, there is a barcode missing. Then goes on to take the Germany parcel back from the sack and says he can't process either due to the barcodes missing. He tells me to go to the Central post office. Even though he printed a receipt for the Germany parcel. I knew at this stage he was not processing them for a reason, not the one he was telling me, he was definitely lying because I went to another post office close by and they processed them no problems. I do not know his motives for lying and NOT DOING HIS JOB, nor do I care. He's a lazy, disgustingly wretched little man who must take pleasure in denying service. He even shows you the computer screen and points to it. The real life version of 'Computer says No.' Its not acceptable. Please can someone do something about this? I know it might be a franchise but surely every Post Office has standards and rules. This man is many things I cannot write here. Goodness, I can't wait until Karma pays him back.”

Helpful Report

Posted 3 years ago

“I had an awful time with the Post Office. Firstly, beware about the Home Emergency Policy. In the small print oil boilers are excluded. Putting in a claim is awful too. Home Emergency is a different company from home/buildings so as such you're dealing with two separate companies, none of which are the Post Office. A small straight forward claim that involved the HE engineer, took over 7 months to be processed after much interrogation, photos, quote after quote being provided which was never good enough. Eventually escalated to management and got it resolved, but staff were unhelpful and sometimes unpleasant. I would NOT recommend the Post Office/ARAG”

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Posted 4 years ago

“Cancelled my policy twice even know it was their fault as they were sending correspondence to an address that was 5 years old. Sent the same forms that I had returned several times. TERRIBLE SERVICE DON’T GO NEAR.”

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Posted 4 years ago

“Finsbury Park Post Office 290 Seven Sisters Rd, London N4 2AB The worse post office in London full stop, an absolute poop hole! Extremely rude staff who speak down to you as if they are doing you a favor by you going there when the real truth is you’re doing them a favor by bringing business there. The queue is always very long so expect a long wait and rudeness at the end of the wait. I’ve observed the staff on a number of occasions and they seem to pick and choose who they want to give a courteous service too. I really feel sorry for the owner of the franchise as he keeps getting bad staff working for him and I can see he is tying. He currently has 4 female staff who would be better suited playing witches in Shakespeare’s play Macbeth than working at a Post Office. Maybe someone should point out to him that the Finsbury Park area is a diverse community and he needs diversity for balance.”

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Posted 5 years ago

“Will never ever insure with these ever again, after so many cock ups on the policy they then said there'd be no fee for my original amendments , they then took the fee and I spent near enough 2 hours chasing my refund which then went into a wrong account 18 days later still waiting!! AVOID!!!!!!!”

Helpful Report

Posted 7 years ago

Post Office Limited is rated 3.2 based on 280 reviews