Principal Insurance Limited Reviews

Name: Principal Insurance Limited
Address: Principal InsuranceCitygate 2, Cross Street, Sale
Rating: 4.09

4.1 Rating 356 Reviews

80 %

of reviewers recommend Principal Insurance Limited

Company Reviews

Questions

Metrics

4.1

Based on 356 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01619722780

Email:

marketing@principalinsurance.co.uk

Location:

Principal InsuranceCitygate 2, Cross Street
Sale
M33 7JR

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as smoothly as expected with changing insurance”

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Posted 5 years ago

Thanks for the review! We are pleased to hear you found the process so straightforward.

Posted 5 years ago

“Cheapest quote, easy to deal with and no difficulties in verification. As long as my renewal is competitive I will be stay with them next year.”

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Posted 5 years ago

Thanks for your positive feedback, Adam. We hope your will loyalty will continue.

Posted 5 years ago

“Chose Principal Insurance from a price comparison site; however it needed my son who is the named driver to submit images of driving license, CBT and verification code. Getting the latter took a couple of days as it needs verification from a third party like the Royal Mail and others. He spoke to Abi, a customer services specialist who advised accordingly and gave him an extension to the deadline. He states that this particular person was very professional, understanding and provided him with all the answers to his initial queries. The verification code was submitted some time later but before the extended deadline so thumbs up. We even received acknowledgment to this as well. We have not made any claims hence why the four stars as we cannot comment on that angle.”

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Posted 5 years ago

Thanks for taking the time to leave such a great review! We pride ourselves on delivering excellent Customer Service and are delighted to receive your compliments.

Posted 5 years ago

“quick quote and good customer service”

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Posted 5 years ago

Thanks for the kind words! We really appreciate you taking the time to review us.

Posted 5 years ago

“Very friendly, knowledgeable staff who brought my quote down substantially”

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Posted 5 years ago

Thanks for the kind words, Sue! We are glad you are happy with the service provided.

Posted 5 years ago

“Good prices easy to get insurance”

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Posted 5 years ago

Thanks for the positive feedback!

Posted 5 years ago

“excellent service and speedy email of documents. Great customer service.”

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Posted 5 years ago

Thanks for the kind words, Robin! We really appreciate you taking the time to review us.

Posted 5 years ago

“Fast and easy to communicate through email, highly recommend.”

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Posted 5 years ago

Thanks very much for the great review! We really appreciate your business.

Posted 5 years ago

“A good deal, easy to contact and arrange my motorbike insurance. Friendly and helpful staff. However, I was not made aware of the driving licence criteria until after buying. All was ok but need to make that part know to a new customer up front. I would renew and recommend to others.”

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Posted 5 years ago

Thanks for leaving such a great review, Roland! We are glad to hear the validation side of things were quickly resolved and will ensure your feedback is passed onto the relevant department.

Posted 5 years ago

“So far so good. Haven't had to use it yet and hopefully won't have to but was easy to set up online and a competitive price. Main downfall I found was that there's no 0800 or other free number to call them on.”

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Posted 5 years ago

Thanks for positive feedback Josh. Just for future reference, calls to 0330 numbers are usually included in inclusive minutes depending on what type of mobile/landline tariff you have.

Posted 5 years ago

“Always helpful and informative”

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Posted 5 years ago

Thanks very much for the great review, Deborah! We really appreciate your business.

Posted 5 years ago

“Got my insurance at a fare price from my first claim”

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Posted 5 years ago

Thanks for the 5-star review! We are pleased to hear we could offer a competitive quote.

Posted 5 years ago

“Set up on the phone, spoke to a lady called Vicky. It was my first time insuring and she was super helpful and walked me through everything. Thanks Vick.”

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Posted 5 years ago

Thanks for leaving such a great review, Tim! It's made our day! We will ensure your feedback is passed to Vicky, I'm sure she will be pleased to hear of your lovely comments.

Posted 5 years ago

“Polite and helpful staff, easy to set up. Given **** stars as keeping the last * in the event of a claim being necessary, hopefully I won't need it 🤔 ....”